3-5 years of experience
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Employment Type:
Full time
Job Category:
Administrative Assistant II
Capital Group | Los Angeles, California
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Job Description

Req ID:  8661
Experience Level: Professional 
Other Location(s): N/A  
Relocation offered: No
Travel required: None

Come grow with us

At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it’s more than that. It’s smart and highly driven people united in purpose to serve our investors and one another.

Bring your energy and unique perspective to Capital and you’ll have the opportunity to grow with us professionally, personally, and financially. You’ll be part of a team that genuinely cares about helping you succeed. You’ll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you’ll receive premier compensation and benefits, and a company-funded retirement plan that ranks among the most generous.

Capital Group's North American Distribution team's Strategic Planning and Analysis team partners with business leaders to execute strategic business and financial analyses on behalf of North American Distribution (NAD), Capital Research and Management Company (CRMC) and the Capital Group (CGC). Common analyses include situational assessments (e.g., market scans, product reviews, competitive assessments), business cases (e.g., new investment offerings, functions or capabilities) and business reviews (e.g., key trade off decisions).


As an Administrative Assistant II based in Los Angeles, CA you will provide administrative support to four senior managers in the Strategic Planning and Analysis team, in a deadline-driven environment while remaining flexible, proactive, resourceful and efficient. The ideal candidate must be exceedingly well-organized, have strong multitasking skills, enjoy the administrative challenges of supporting a fast-paced department, and have a strong team orientation. Attention to detail is as important as keeping an eye on the big picture, as is the ability to balance the two perspectives. Forward-thinking individuals will excel in this role if they can anticipate the daily needs of management and identify opportunities to improve work processes for themselves and the department.



  • Perform extensive calendar management which includes planning, negotiating, and scheduling meetings in order to accommodate your manager and others. This requires crucial discretion and judgment to determine the priority of meetings and reschedules, while appropriately keeping the affected individuals informed.
  • Coordinate meetings with internal associates and external contacts.  Responsible for the full scope of meeting planning: reserving rooms, requesting visitor passes, technical equipment, catering, greeting and/or escorting visitors, attendees, candidates, etc. You will also be trusted to draft, collect, and distribute supporting meeting materials in addition to compiling meeting minutes, as needed.
  • Manages complex travel arrangements domestically and internationally for 3-4 people. You will be responsible for reserving travel accommodations while considering personal preferences, cost, and timing implications. You will anticipate the traveler’s needs to ensure he/she is fully equipped with everything needed in preparation for travel: itinerary, tickets, confirmation numbers, visas, etc.
  • Completes business expense claims promptly and follows up on reimbursements if necessary.
  • Provides administrative support to projects or broader initiatives.
  • Drafts correspondence, reports and presentations with minimal guidance using MS PowerPoint and other appropriate styles and formats.
  • Prepares presentation materials for meetings and executive forums. Works with senior manager team to gather data and track important deadlines for information.
  • Manages incoming and outgoing correspondence (post, e-mail, etc.); handles routine issues directly and prioritizes remainder.
  • Exercises good judgment to effectively manage multiple projects with shifting priorities
  • Creates and maintains lists, files and databases to enhance efficiency and productivity.
  • Assists with team knowledge management and enthusiasm for leveraging technology to do so
  • Organizes and maintains information that may be sensitive, confidential or technical in nature.
  • Covers telephones and takes accurate written messages and notes. Provides back-up for another administrative assistants. Demonstrates an understanding of other managers’ needs, preferences and schedules in order to provide support when primary assistant is out of the office.
  • Identifies opportunities to improve work processes/flow in order to leverage own and department’s workload.
  • Keeps abreast of internal administrative policies, practices and guidelines (WebEx best practices, travel and expense guidelines, Office Services processes).
  • Acts as the first point of contact for inquiries:
  • Assesses level of urgency and determines business nature of inquiries. Determines when and how to interrupt managers for urgent or time sensitive requests. Uses judgment to determine what inquiries need to be put through to manager.
  • Responds to internal and external queries concerning guidelines, procedures or operations
  • Uses knowledge of the function and manager’s role to independently resolve issues for managers, escalating and redirecting more technical inquiries as appropriate
  • Proactively develops relationships with key internal and external contacts in order to source information or redirect calls appropriately



  • Ideally seeking 3-5 years of previous administrative experience in a corporate environment, supporting multiple managers
  • Strong accuracy and attention to detail
  • Ability to organize and prioritize multiple tasks in a timely manner
  • Proficiency in Windows, including Word, Outlook and PowerPoint
  • Knowledge of SharePoint and OneNote is a plus
  • Effective and professional service orientation and capability to build rapport with internal and external contacts
  • Demonstrates initiative by identifying issues and recommending solutions
  • Excellent written and oral communication skills within a diverse group of associates, senior business leaders and a diverse group of individuals outside the organization
  • Demonstrates sound judgment in resolving matters of complexity


Company Overview:
Founded in 1931, Capital Group is one of the world’s largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.39 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers. 



About Capital Group

Internet Capital Group, Inc. (ICG) is focused on acquiring and building Internet software and services companies. During the year ended December 31, 2008, the Company hold ownership interests in 14 companies that are considered to be the partner companies. The results for the operation of the partner companies are reported in two business segments: the core reporting segment and the other holdings reporting segment. The core reporting segment includes those partner companies in which ICG's management takes a role in providing direction and management assistance. The other holdings reporting segment includes partner companies over which the Company have less influence, because they are public companies and/or have a relatively small ownership stake in those partner companies. (Source: 10-K)

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