Experience:
Not specified
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Employment Type:
Full time
Posted:
9/20/2019
Job Category:
Administration
Administrative Technician III
Cambria Community Services District | Cambria, California
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Job Description

CAMBRIA COMMUNITY SERVICES DISTRICT

ADMINISTRATIVE TECHNICIAN III - UTILITY BILLING & FRONT DESK
DEFINITION:

Under direction of the Finance Manager, handles a variety of duties which require a general
understanding of the policies, procedures and services of the District. Handles the utility billing
system, maintains the billing master file records, and collection procedures related to utility billing. Is
responsible for the maintenance of the specialized software for the District’s programs relating to
water and wastewater service allocations. This is the lead person at the front desk and is often the
initial contact between the CCSD and the public and duties shall be conducted in a prompt and
courteous manner, which generates a positive reflection on the CCSD. Assists in permit processing,
parcel management and wastewater service allocation and management of assigned projects.
This is a position within the SEIU employee group.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Utilizes specialized computer software for both the utility billing system and the parcel
management system.
• Maintains the utility billing system, prepares utility bills, delinquency notices and initiates
shut-off notices. Collection of delinquent accounts and issue collection letters, assigns to
collection agency, and files liens on properties. Maintains the records related to water and
wastewater service allocations and coordinates invoicing for excess use when appropriate.
• Periodically update water and sewer rates in the utility billing system.
• Responsible for and maintains the forms associated with the billing system.
• Coordinates meter readings, re-reads, entry and adjustments as needed for billing.
• Establishes new accounts, closes inactive accounts, process change of owner or tenant
information, and returned payments for NSF.
• Audits cash.
• Act as cash drawer custodian, reconciling as necessary.
• Responsible for maintaining Veterans’ Hall calendar, contracts, and records. Schedule activity
at Veterans’ Hall. Maintain Banners’ records and schedule related activity.
• Leads the District’s water bill modification program.
• Perform duties at the front desk, respond to public traffic, electronic messages and answer all
incoming telephone calls and faxes and distribute as necessary. Provide information about
CCSD services, policies/procedures and programs. Identify customer concerns and facilitate
solutions to service issues.
• Perform Accounts Receivable functions-processing Utility and Miscellaneous payments
received in all forms, as related to walk-in payments.


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