No experience
Employment Type:
Full time
Job Category:
Information Services
Information Technology Analyst
(This job is no longer available)
Grad Date

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Job Description

CSU Job Listing Details

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San Jose

Job ID:

Job Title:

Information Technology Analyst

Appointment Type:


Time Base:


Date Posted:

September 22, 2015

Closing Date:

Open until filled

Link to Apply Online:


Campus Employment Homepage:



The College of International and Extended Studies (CIES) offers programs dedicated to Access, International Programs, and Innovation. CIES' programs provide access to San José State University courses, degrees and certificates for students in Silicon Valley and from around the world.

Reporting to the Dean of the College of International and Extended Studies (CIES) and receiving work lead direction from the Information Technology Administrator for CIES, the incumbent provides consultative and hands-on support and services to the College's user community to ensure problem resolution, system and data access, and optimal system performance. Specifically, the IT Analyst:

- configures, deploys, maintains, and modifies applications, networks, databases, and other information systems
- provides disaster recovery support for the College's systems to ensure business continuity
- coordinates the analysis and testing of new applications and systems, and oversees the effective deployment of them
- maintains existing applications and systems for optimal performance and information/data integrity
- provides appropriate training and education to users to ensure effective uses of the technology
- gathers business requirements and translates the requirements into technical specifications

With the Information Technology Administrator, the incumbent is responsible for the operational soundness of systems that the College relies on to do their business effectively. To this end, the incumbent

- ensures that data sources are accurate and readily accessible to the College's user community
- provides remote and on-site support in a timely manner
- serves as an information technology resource to CIES units
- trains student assistants to effectively support the basic activities/responsibilities of the Information Technology unit
- creates and maintains user documentation
- maintains equipment inventory and software library
- makes sound recommendations for appropriate applications and systems to support College operations

Given the breadth of services expected of the Information Technology unit, the incumbent must be skilled in project management, possess a solutions oriented mindset, and be customer service oriented.

About California State University

The California State University offers unlimited opportunities to help students fulfill their personal and professional goals. At our 23 campuses, students can choose from more than 1,800 bachelor's and master's degree programs in 240 subject areas. The CSU offers institutes and outreach programs that take the university's talent and resources out into California's communities. Additionally, a wide range of support services and scholarship programs are available to help students reach their goals. Explore our programs and see for yourself why the CSU is a leader in high-quality, accessible, student-focused higher education.