Experience:
No experience
Employment Type:
Full time
Posted:
1/7/2018
Job Category:
Food Service
Help Desk Technician
Calhoun Community College | Birmingham, Alabama
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Job Description

Calhoun Community College Decatur, Alabama

•Help Desk Technician Application Deadline: January 16, 2018

This is technical work involving operation and support of PC hardware, software, and peripheral equipment.  Employees in this position are responsible for coordinating the assignment and processing of work orders and requests for service for all College sites by operating computer and peripheral equipment by means of a PC or on-line terminals. Perform PC technician duties while in the shop area.  This position will also create and assist in the creation and delivery of training materials for common help desk issues. Work involves the application of initiative and independent judgment.

Salary:  Appropriate placement on Salary Schedule E2, Grade 3: $38,436 - $52,374

Work Hours:  Monday through Thursday, 7:45 a.m. - 5:15 p.m.; Friday 7:45 a.m. - 11:45 a.m.

Minimum Qualifications:

Bachelor's degree from an accredited institution and a minimum of one (1) year experience supporting a technical helpdesk in resolving hardware, software, and network issues is required OR a minimum of two (2) years (96 quarter or 64 semester hours) of postsecondary education from an accredited institution and a minimum of two (2) years experience supporting a technical helpdesk in resolving hardware, software, and network issues is required OR  a minimum of a high school diploma or equivalent and a minimum of five (5) years demonstrated experience in performing remote technical services in a helpdesk environment troubleshooting database, PC hardware/software, and network issues is required.

Calhoun Community College is an Equal Opportunity Employer


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