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Clienteling Specialist
Burberry Limited | Washington, District of Columbia
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Job Description

Req ID: 100160

The Burberry Private Client Consultant develops and cultivates relationships with new and top clients; delivering a personalized and elevated  experience with commercial success. The Consultant will achieve budgeted results through consistent service excellence, regular clienteling and targeted networking activities over time.

As a brand ambassador, the Consultant ensures he/she represents Burberry at all times in an elegant and hospitable way. As a clienteling expert, the Consultant demonstrates excellence in selling, styling and wardrobing skills. As a team player, the Consultant works with the rest of the retail team to drive sales and productivity and leads by example.


  • Drive and deliver personal sales and KPI targets by cultivating existing client relationships
  • Execute all sales initiatives driven by the Burberry Private Clients Manager
  • Deliver the Burberry Experience to the highest standard by adhering to all BPC policies and guidelines.
  • Provide a luxury service experience and demonstrate expertise in styling and wardrobing.
  • Be proactive in generating and executing group appointments
  • Be efficient in following-up and delivering  after-sales services to our top customers
  • Work mostly “by appointment” to provide a personalized service and build relationships with our top clients to promote loyalty and incremental purchases.
  • Demonstrate creativity in generating new business in the stores and increasing our top clients sales
  • Proactively network to identify new local business opportunities
  • Drive client cultivation in store by partnering with other sales associates across all departments
  • Share client feedback and sales opportunities with line managers and Burberry Private Clients Manager
  • Share best practices and knowledge with the Burberry Private Clients Corporate team
  • Partner with Burberry Private Clients Manager to generate new business


  • Experience in servicing  luxury clients
  • Experience in networking and building relationships
  • Experience in dealing  with local as well as international clients
  • A proven track record in delivering sales and exceeding targets
  • Past experience in the luxury goods sector or luxury hospitality 

Posting Notes: USA || District of Columbia (US-DC) || Washington D.C. || Retail || Retail || n/a ||

About Burberry Limited

Find Burberry's complete line of designer handbags, men's and women's clothing, and accessories at the Burberry official online store.

This company profile was created by AfterCollege and is about Burberry Limited. This page is not endorsed by or affiliated with Burberry Limited. For questions regarding company profiles, please email: care@aftercollege.com.