Experience:
5+ years of experience
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Employment Type:
Full time
Posted:
8/16/2017
Job Category:
Sales
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Workforce Management Manager
Burberry Limited | New York, New York
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Job Description

Req ID: 105555

INTRODUCTION

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.

JOB PURPOSE

  • Define and own the Workforce Management (WFM) process in the America’s region
  • Support the Stores operationally with WFM
  • Manage the ongoing improvements in the tool helping the business realise the ROI

RESPONSIBILITIES

  • Workforce Management Business Strategy
  • Partnering with Regional Operations teams to ensure stores are achieving their optimization goals for sales through WFM
  • Monitor Productivity
  • Leverage WFM Analytics data to provide data for leadership to improve productivity
  • Support the execution of automated Labour scheduling and managing the feedback process
  • Develop and Support best practice for Kronos system
  • Evaluate the impact of the applications and processes
  • Alignment of cross departmental streams on WFM BAU
  • Manage and execute Timekeeper, Scheduling, Forecasting, Scheduling and Analytics configuration
  • Manage new Labour Standards
  • Manage and Update Policy and Process Documentation
  • Manage Education and Training for Joiners, Movers & Leavers
  • Provide 1st and 2nd Line support to the Retail business

PERSONAL PROFILE

  • KRONOS Product Knowledge Essential
  • Undergraduate Degree with a focus on analysis and business outcome
  • Retail Background
  • Minimum of 5 years Retail experience with focus on Staff Scheduling 
  • Strong understanding of Workforce Management
  • General experience of working in a global luxury retail business.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: USA || New York (US-NY) || New York || Retail || Retail || n/a ||

About Burberry Limited

Find Burberry's complete line of designer handbags, men's and women's clothing, and accessories at the Burberry official online store.

This company profile was created by AfterCollege and is about Burberry Limited. This page is not endorsed by or affiliated with Burberry Limited. For questions regarding company profiles, please email: care@aftercollege.com.