1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Job Category:
Controls Systems Support Specialist
(This job is no longer available)
brock | Dallas, TX
Grad Date

Not sure what types of jobs you are interested in?

Explore Jobs
Based on Your Education

Follow This Company

Job Description

Controls Systems Support Specialist

LocationDallasFT/PT StatusFull Time Job Responsibilities:

Brock Solutions is an engineering solutions and professional services company specializing in the design, build and implementation of real-time solutions for broad based industrial/manufacturing and transportation/logistics organizations globally. With approximately 400 employees in Canada and the U.S., Brock Solutions is a privately held, employee owned organization with over 30 years in the real-time solutions space.

As Brock Solutions continues to grow and respond to the on-going requirements of major clients, we need to add talent to our base of outstanding professionals. We are currently seeking a Controls Systems Support Specialist to join our team of experienced professionals located at our Irving, TX office (near Dallas, TX).

As a member of the Service Team, you will be tasked with the important role of providing front-line support services to our customers for systems developed by Brock Solutions. A successful candidate in this role will be customer service oriented as well as resourceful when dealing with issues that arise.


* Troubleshoot a variety of systems over the phone via remote networking
* Quickly respond to problems
* Interact with customers and understand the client processes
* Perform inspections of current systems to identify current and potential issues
* Diagnose and analyze systems to determine the root causes of current issues, to identify potential future issues, and to identify areas to improve or maintain system performance
* Electrical design and PLC programming on small conveyor project

Qualifications Required:

* 1 to 3 years of experience within a similar role and industry
* Bachelor's degree in Electrical Engineering, Mechatronics, Systems Design, Automation, Industrial Engineering or college equivalent
* Excellent verbal and written communications skills
* Excellent troubleshooting and problem analysis skills
* Ability to learn new processes and technologies quickly
* Capacity to stay cool under pressure
* Ability to identify and manage potential escalations in a timely manner
* Knowledge of PLCs (e.g. ControlLogix, Modicon, Siemens S7) is an asset
* Knowledge of HMIs (e.g. FactoryTalkView, Wonderware, iFix) is an asset
* Please note that this position may require travel (approximately 40%), and is part of an on-call rotation

New grads are welcome to apply. If you have graduated within the last 3 years, please also submit a soft copy of your transcript (unofficial copy is fine).Other Job Information (if applicable):Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities.

About brock

Brock also offers a full line of grain storage bins/silos and accessories. Maxon is not owned or licensed by CTB and is the sole property of its respective owner. It's been very simple to operate, and although I haven't crunched the numbers yet, I'm sure it's more energy efficient. It's rated at 5,000 bushels per hour, but we've been getting about 5,400 with it. We liked Brock's discharge system better than most of the competitors. There are fewer parts to keep greased and wear out, which results in less maintenance. I'd recommend the BROCK Commercial Tower Dryer to anyone who needs this type of dryer. I don't see how Brock could've made it any better. It's operated flawlessly for us, and I'm glad we went with it.