Experience:
3-5 years of experience
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Employment Type:
Part time
Posted:
5/18/2019
Job Category:
Customer Service
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Automotive Service Manager
Bridgestone Firestone | Huntington Park, California
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Job Description

Overview

STOP looking for a job and START investing in your career at Firestone Complete Auto Care!

Full and Part-time benefits available from day one- including tool program discounts!

Bridgestone Retail Operations, LLC operates more than 2,200 stores and employs over 22,000 teammates. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works. We are one of the most trusted automotive care providers - join our team today! Your knowledge is EXACTLY what we need.

Position Summary

Combine your in-depth automotive repair knowledge with your exceptional people skills to manage customer satisfaction and teammate retention. This position will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

Responsibilities

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

Job Responsibilities

* Assign and schedule work duties to auto service staff according to individual skill level
* Serving all automotive service needs of customers
* Oversee the hiring and training of an effective auto service team
* Ensuring high teammate retention
* Maintain compliance with quality standards
* Developing customer satisfaction and retention

Qualifications

Minimum Requirements

* A valid driver's license
* 4 years automotive service technical experience
* Must be at least 18 years of age
* High School Diploma or GED preferred
* 1-year service manager or service writer experience preferred
* College Degree preferred

We are An Equal Opportunity Affirmative Action Employer

"One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."

About Bridgestone Firestone

Nashville, Tenn.-based Bridgestone Americas Tire Operations (BATO) is a business unit of Bridgestone Americas, Inc., whose parent company, Bridgestone Corporation, is the world's largest tire and rubber company. Reporting into the BATO business unit are the company's Latin American tire operations; the U.S. and Canadian consumer and commercial tire businesses; and Bridgestone Retail Operations, LLC, which operates the largest network of company-owned automotive service providers in the world. BATO develops, manufactures and markets Bridgestone, Firestone and associate brand tires. The commercial tire division is focused on retail, wholesale and original equipment markets, supplying tires to passenger, light truck, commercial vehicle, off road, motorcycle, agricultural and retread markets.

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