1-3 years of experience
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Employment Type:
Full time
Job Category:
Customer Service
Automotive Service Manager
(This job is no longer available)
Bridgestone Americas, Inc | San Leandro, CA
Grad Date

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Job Description


We Promise to Care

We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. _Every day, in every store, with every teammate and every customer…._ _We promise to care!_

Our Purpose: To be the most trusted provider of automotive care in every neighborhood we serve.

Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works.

_Apply today to learn more about why Bridgestone Retail Operations is the right place to build your car_

Position Summary

Combine your in-depth automotive repair knowledge with your exceptional people skills to manage customer satisfaction and teammate retention. This position will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.


Job Responsibilities of Automotive Service Manager:

Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

You will take a leadership role in creating:

+ Teammate Retention

+ Customer Satisfaction & Retention

+ Serving Customers' Automotive Service Needs

+ Creating Results for Teammates, Customers, and the Company



+ 4 years auto service technical experience.

+ 1 year service manager or writer experience.

+ Valid driver's license required.

+ Pre-employment drug test, physical exam and background check required.

+ A college degree is _preferred._

_Benefits, Privileges and Growth Opportunities_

+ We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.

+ _We are An Equal Opportunity Affirmative Action Employer_ , in fact, "One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."

+ Over 100 years of success is an indication of the stability our workforce enjoys.

Employee Type _Regular Full-Time_

Degree Preferred _Not Specified_

Requisition ID _2017-119305_

Posted Date _10/9/2017_


Zip Code _94577_

Category _Store Management_

As an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

About Bridgestone Americas, Inc

About Bridgestone Americas Tire Operations: Nashville, Tenn.-based Bridgestone Americas Tire Operations (BATO) is a business unit of Bridgestone Americas, Inc., whose parent company, Bridgestone Corporation, is the world's largest tire and rubber company. Reporting into the BATO business unit are the company's Latin American tire operations; the U.S. and Canadian consumer tire businesses; the U.S. and Canadian commercial tire businesses; and Bridgestone Retail Operations, LLC, which operates the largest network of company-owned automotive service providers in the world. BATO develops, manufactures and markets Bridgestone, Firestone and associate brand tires. The business unit is focused on retail, wholesale and original equipment markets, supplying passenger, light truck, commercial vehicle, off road, motorcycle, agricultural and other tires, as well as retreads, to its customers in the Americas.