No experience
Employment Type:
Full time
Job Category:
Sales Support Associate
(This job is no longer available)
Grad Date

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Job Description

Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help?

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.

Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Produces qualified illustrations and provides presale support to meet producer objectives in a timely manner.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Receive requests for product information and illustrations from producers via telephone, fax, and email.

Compile appropriate and accurate illustrations based on the discussion with the producer and knowledge of the competitive insurance environment. Ensure all illustrations are quality checked prior to sending to producers. Expectation is for 99% accuracy.

All illustrations need to be handled as quickly as possible. Service levels require that requests will be turned around in a maximum of 2 - 4 hours (and in by 3:00, out by 5:00).

Provide product and carrier information to the producer groups as well as internal staff

Maintain detailed product and financial knowledge on all carriers

Maintain proficiency and a working knowledge of the carrier software packages

Proactively follow-up on illustrations, applications, and contracting

Document requested illustrations for sales follow-up

Participate in educational development to gain an understanding of the competitive market, product, and industry trends and impacts

Point of contact for distribution of forms, etc.

Provide Marketing support to the team (eCards, promotion of AskLine calls etc.).

Proactively contact agents to demonstrate CrumpLifeInsurance.com functions (Quoting Engines, Forms Now, Life Solutions, etc.) and generate application opportunities

Other duties as assigned

Required Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Effective interpersonal and written communication skills

Ability to provide excellent customer service to both internal and external customers

Effective time management skills

Ability to prioritize and accomplish multiple tasks simultaneously

Capable of working independently as well as in a team environment

Ability to work in a self-directed fashion

Experience with PC's in a Windows environment

Excellent telephone communication skills to include customer service, professionalism, and the ability to discuss and determine the most appropriate illustrations to run

Ability to display maturity, competitiveness, and a good work ethic

General knowledge of industry, product and sales processes

Desired Skills:

Bachelor's degree in business preferred or a related field or equivalent combination of education and relevant experience

Experience in the insurance product industry with proven proficiency in product and industry knowledge

BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify