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Principal Analyst - Source to Pay Job
Boston Scientific | Delhi, New York
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Job Description

Functional End to End Process Skills

  • Obtain an understanding of the process areas in scope (sourcing, contract management, supplier management, transactional procurement, vendor master and Accounts Payable) in order to identify process and policy improvement opportunities and champion a culture of continuous improvement.
  • Partner with the Global Process Steward to develop and prioritize multi-year strategic plans that provide the roadmap for value improvement for a service area within GBS suite of business services
  • Collaborate with IT to prioritize technology needs within their process area.
  • Support the Global Process Steward with the logistics and preparation for Global Process Committee meetings;  tracks and maintains log of follow-up action items from the Committee
  • Work with Global Process Steward, Service Infrastructure and Service Delivery to globally align metrics, scorecards, and other performance measurement methodology.
  • Review performance metrics associated with their process area for the purpose of cross-regional internal benchmarking, identification of potential CI opportunities, and for identification of future changes to introduce new or different metrics to the scorecard
  • Engage in external research, networking, and benchmarking activities to gain/maintain a perspective on industry trends and develop capabilities

 Continuous Improvement

  • Core skills
    • ANALYZE PROBLEMS: Quantify project findings and synthesize results.
    • MAKE RECOMMENDATIONS: Document and present project conclusions to businesses, functions and senior management.
    • IMPLEMENT: Facilitate the successful implementation of End to End process recommendations
  • Make continuous improvement recommendations and present project conclusions to businesses, functions and management by leveraging leading practices, monitoring performance metrics, and benchmarking performance across end-to-end business processes
  • Demonstrate proficiency effectively presenting complex topics in an easy-to-understand manner and facilitating meetings with Directors, Vice Presidents, and Business owners. 
  • Analyze root cause problems and process mapping, assessing metrics, quantifying project findings, benchmarking performance, and synthesizing results.  Recommend and implement methods to sustain improvements through metric and control monitoring
  • Facilitate issue escalations and resolution via coordinating solution development across the project team, steering committee, and key business stakeholders


  • Training/Desktop Procedures
    • Provide periodic training for key process changes to the service delivery teams
    • Update Desktop procedures and training materials accordingly
    • Analyze team performance and suggest potential training curriculum to the Global process Steward


  • Governance/Service Infrastructure
    • Participate in GBS governance meetings, often preparing for and leading regional meetings.
    • Act as a process SME for key Service infrastructure efforts (e.g. business continuity planning, capacity planning and performance metric realignment)
    • Participate/Lead global continuous improvement meetings


  • Quality/Audit compliance
    • Responsible for regional SOX Program Coordination, reporting to Global Process Steward and Corporate SOX 404 leadership for alignment to global standards.
    • Responsible for performance of various audit procedures to assess the following:
      • Efficiency/effectiveness of business processes
      • Compliance with Company policies and procedures and external rules and regulations,Other areas on an as needed basis.


  • StP functional areas, including sourcing, PO processing, AP and vendor master
  • Technical skills: Full life-cycle Business process improvement methodology (including lean Six Sigma). ERP experience (SAP preferred).  Global implementation experience.
  • Functional knowledge in the StP Pay EtE processes and technology, including the Source to Contract (StC) process (7-step sourcing process, contract management, and supplier management), transactional procurement process, (e-procurement processes and vendor master processes), and the  Accounts Payable processes (invoice ingestion, invoice management and payment processing
  • Superior problem solving skills, leadership qualities, influencing, communication and consulting skills, team/interpersonal skills.  Outstanding ability to diagnose problems which could be related to process, technology, strategy or people and put in place actions/measures.
  • PC literacy: ability to quickly learn and productively use new software applications
  • Strong leadership skills and ability to motive regional teams working under tight timelines/budgets
  • Strong financial acumen to develop business cases that support new or improved service proposals 
  • Executive presence and influence skills – ability to develop strong, compelling value propositions and influence executive levels stakeholders.
  • International experience – Self-awareness of communication styles and cultural differences.  
  • Consultative style – Ability to formulate and articulate a perspective and present it in a way to create understanding and alignment on issues (from strategy to tactics)
  • Shared Services Experience: Service management, operational metrics and scorecards, and experience within a progressive global shared services operating model (preferred).  
  • Lean Experience: Preferably exposure or involvement in Kaizen facilitation and execution process mapping, and ability to identify, prioritize, and implement continuous improvement ideas and initiatives.  Lean Green or Black Belt is an asset.
  • Language: Fluent in English. Additional languages are an asset.
  • Travel: Occasional, limited travel to other BSC sites may be required.

Boston Scientific Corporation Confidential and Proprietary.
May not be copied or reproduced outside of Boston Scientific without permission from Human Resources.
Users of this printed copy must verify that this document is current.


About Boston Scientific

Boston Scientific Corporation is a developer, manufacturer and marketer of medical devices that are used in a range of interventional medical specialties, including cardiac rhythm management, electrophysiology, interventional cardiology, peripheral interventions, neurovascular, endoscopy, urology, womens health and neuromodulation. The Companys products are offered for sale principally by six dedicated business groups: CRM, including its Cardiac Rhythm Management and Electrophysiology businesses; Cardiovascular, including its Interventional Cardiology and Peripheral Interventions businesses; Neurovascular; Endoscopy; Urology/Womens Health, and Neuromodulation. During the year ended December 31, 2009, it derived 31% of its net sales from its CRM group, 43% from its Cardiovascular group, 12% from its Endoscopy business, 6% from its Urology/Womens Health business, 4% from its Neuromodulation business, and 4% from its Neurovascular business.

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