Location:   Paris

Purpose Statement

Boston Scientific (NYSE: BSX) is a worldwide developer, manufacturer and marketer of medical devices. Boston Scientific transforms lives through innovative medical solutions that improve the health of patients around the world. As a global medical technology leader for more than 30 years, we advance science for life by providing a broad range of high performance solutions that address unmet patient needs and reduce the cost of healthcare.

The purpose of the Healthcare Solutions & Partnerships team is to help establish Boston Scientific as a leading healthcare Solutions provider. This is achieved by engaging in long-term partnerships with customers, providing them with products, services and solutions which are differentiated and tailored to their needs.

Reporting to the Director of Global Hospital Solutions, the core objectives of this role are to define and own business proposition for a solution segment, and specific solutions, throughout lifecycle (conception, development, launch, and retirement) to fulfil identified market and customer needs, in the context of a solution segment.  The Product Manager aggregates data and voice of customer, collaborating with the Global Solutions Architect and Delivery organisations, all Divisions within Boston Scientific, support functions and external partners, to define and productize a solutions portfolio that will drive category leadership and differentiation for Boston Scientific.

The Product manager will work closely with solution development teams, and a Program Manager, to drive productizing of the solution; they will work closely with regional sales and delivery teams to measure and manage solution penetration, adoption and profitability.

The role will work with all Healthcare Solutions and Partnership stakeholders, and more specifically with the Program Manager in solution development and with the Region Solutions Directors and Architects to measure market specific adoption and needs.

Key Responsibilities

• Establish methods of gathering current and target customer feedback and needs, including regular user meetings, 1:1 discussions, field interaction, clinical reviews, and traditional market research to understand customer requirements for products, services, and solutions (both “white space” / entirely new capabilities as well as enhancements)
• Work within a cross functional team to analyse potential projects along strategic, clinical, technical, and financial vectors, completing analyses on-own and in collaboration with others to ensure highest-value projects are prioritized. Recommend both projects and the pipeline trade-offs required to achieve business goals.
• Ensure solutions approved for future development are provided to internal stakeholders (such as Program Managers, Quality, regulatory, etc) in a clear and complete manner, enabling development in-line with the initial value proposition
• Gather and maintain competitive intelligence, for review with the organization on a regular basis and use in evaluating future development direction
• Participate on internal core/project teams as marketing representative to ensure development of approved value proposition
• Working with Program Manager, complete established marketing Product Development Plan internal deliverables, evaluating potential projects with increasing levels of detail and specificity, to ensure effective solution development and launch preparation.
• Work with Solution Architect team, and marketing communications, to drive effective solution launch programs, including channel, pricing, and communication strategies and sales training.
• Work with Solution Architect team, to gather learnings and define best practices and solution delivery costs to ensure compliance to solution business case.
• Participate and manage, as needed, customer events (advisory boards, tradeshows and congresses), in partnership with Regional solution teams and Marketing Communications, in shaping voice of customer and marketing insights
• Develop, maintain, and grow relationships with key customers and KOLs.
• Track and report on key program metrics, aligned with overall goals & objectives.  Ensure that business case for solutions (market models, market share, customer net promoter score, etc) accurately tracked for the program.

Role Requirements

• Minimum 5 years professional experience in Healthcare and ideally in Product Management (Background in Medical Device, IT, or Professional Services Offering Development)
• Experience in value based marketing and product development
• Strong lean six sigma experience - Green or Black Belt certification is required
• Applies comprehensive knowledge and analytical skills to resolve complex issues in creative ways.
• Is a real team player, knows how to organise talents around him/her
• Proven ability to work and influence across a matrix environment. Strong communicator internally and externally, builds networks, and partners with peers and customers.
• Excellent presentation skills
• Clear thinker, strong problem solving skills, comfortable in challenging existing practices and the status quo.
• Rigorous, strong execution mind-set, structured and organized
• Change oriented, able to operate in an area of uncertainty and with changing/limited resources.
• Proven experience of successfully working within cross border or virtual teams.
• Relevant Bachelor degree or MSc ( preferred) in a technical or clinical subject
• Fluency (native or equivalent) in English.
• Willing and able to travel frequently within Europe and the United States