Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
7/3/2019
Job Category:
Hospitality
Resorts - Assistant Executive Housekeeper - Shenandoah...
(This job is no longer available)
Bluegreen Resorts | Gordonsville, VA
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Job Description

Job Description The Assistant Executive Housekeeper is responsible for the entire scope and operation of the Housekeeping Department under the guidance of the Executive Housekeeper. Responsibilities include assisting with the hiring and training of all Housekeeping personnel, and handling guest complaints or problems in quick and efficient manner including lost, found, and missing items. Responsible for maintaining the housekeeping key inventory system. Responsible for maintaining a safe working environment as well as a good working relationship with other departments.

Responsibilities:

* Oversee Housekeeping staff and functions of Housekeeping as directed by the Executive Housekeeper. Assist in cleaning/inspecting rooms as necessary.
* Compile and report accurate status of guest rooms to Front Office.
* Enforce policies and procedures to maintain Q/A standards at or above passing.
* Maintain inventory on room supplies, linens, laundry, and cleaning supplies within required budget.
* Maintain ongoing training of Housekeeping personnel. Coach.
* Counsel Housekeeping personnel for career development under the direction of the Executive Housekeeper. Assist with performance appraisals.
* Ensure the satisfaction of all guests by implementing and maintaining proper Guest/Owner relations programs.
* Maintain benchmarks as established for Bluegreen Comment Cards, RCI and II customer service index.
* Prepare daily work schedule for Housekeeping staff.
* Associates in this position may be required to assist in other departments as needed.

~Up

Job Requirements High School Diploma or equivalent (GED)

College Degree preferred

1 year of Housekeeping Management

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

About Bluegreen Resorts

Bluegreen strives to offer a positive, stimulating and rewarding work environment. We provide a team-oriented environment, competitive salaries and comprehensive benefits. To promote teamwork, associates nominate their colleagues for awards and recognition on a monthly, quarterly and yearly basis. Bluegreen is a dynamic, profitable company led by talented, dedicated people who share a single vision: to be recognized as a leader in superior leisure and lifestyle products and services, which help individuals and families improve the quality of their lives. Our mission is to provide individuals and families with an opportunity to improve their lives with our superior leisure and lifestyle products and services. Our products and services are designed to create lasting memories and to win our customers' loyalty in perpetuity. Bluegreen is committed to building a valuable and growing company in which creativity and quality are the cornerstones of our success. We will nurture our growth through the performance of outstanding associates who uphold the company's commitment to service and customer satisfaction. We will build the company aggressively within the framework of fiscal conservatism and an ethical culture. Every day, our associates reflect our values, acting with personal and professional integrity; striving for excellence in execution; delivering imaginative products and services, outstanding customer satisfaction and legendary service and performance; focusing on innovative marketing; striving for superior shareholder return; and becoming inspired by living these values. While we value a hard day's work, we also value the need to play, the need to get away from it all, to go to the places and see and do the things that make you happy. It's all about balance. If you're happy with your life and time outside work, chances are you'll be happier at work. To encourage this work-life balance, and to foster an appreciation for travel and adventure, we offer eligible associates a special rate at our resorts. For nearly 40 years, Bluegreen has provided colorful places to live, play,and work. If you'd like to be part of a dynamic and well-established company, then you should take a few minutes to learn about career opportunities at Bluegreen Corporation. Bluegreen not only builds great places to live and play, we build careers. Bluegreen Corporation and its subsidiaries are Equal Opportunity Employers.