Experience:
No experience
Employment Type:
Full time
Posted:
10/16/2017
Job Category:
Information Services
Associate Network Administrator
(This job is no longer available)
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Job Description

Our New Grad Program is focused on helping you - oh intrepid, graduating student - begin your engineering career in gaming in the most direct way possible. Blizzard's not an easy place to get into, that's true, but we believe we're a studio well worthy of your career. For over twenty years now, employees have established and continue to cultivate a culture built on passion, collaboration, creativity, and fun. Put simply, we legitimately love doing what we do for a living, and we're proud to offer you an opportunity to do the same. Good luck!

Blizzard's Operations Center is responsible for monitoring and maintaining state-of-the-art network systems behind Blizzard's epic game services. As a Network Operations Administrator, you'll monitor and respond to incidents identified in the network layer of our services.

In this role, duties range from identifying and filling gaps in monitoring coverage to taking technical leadership of a distributed-denial-of-service attack against an entire geographic region. The unique demands of ensuring Blizzard players happily enjoy our games worldwide, 24/7, require constant evolution and improvement in our awareness of network performance to and from our datacenters, across all our servers, and the last mile to the players themselves.

This position provides a unique learning environment that will expose you to Blizzard's network topology, our physical and virtual server infrastructure, our service engineering efforts, and the entire suite of production services that players interact with. Depending on your area of interest and capabilities, you will have the opportunity to develop within the Operations Center or move towards network engineering, software engineering, systems engineering, or datacenter engineering.

Blizzard has built a world-class reputation among players through the quality of our games. Behind every player's game experience are the systems, infrastructure, and network that connects them to other players across the globe, seamlessly and reliably, to enjoy our online game universes. We're proud of keeping those players online with us, and we're always on call to keep our network, servers, and services up and running.

Eligibility Requirements

* Graduating between December 2017 - August 2018
* Authorized to work in the US

Responsibilities:

* Serve as part of a 4-6 person shift of systems and network operations administrators responsible for monitoring all Blizzard services
* Identify, diagnose, and resolve incidents which impact or threaten service availability
* Help in the engineering effort to improve monitoring coverage and depth
* Configure and maintain appropriate network event management systems
* Help maintain Blizzard's services and infrastructure through updates, upgrades, changes, documentation, and other duties as may be required from time to time
* Work with internal and external teams to coordinate maintenance, identify and resolve problems, and ensure high end-user network quality

Qualifications:

* Team player; mature, good communications skills, ability to both give and accept feedback from other team members, and maintain a big picture view of team performance
* Knowledge of the TCP/IP stack, layers of the OSI Model, network topologies, and routing protocols
* Any TCP/UDP connectivity debugging experience
* Experience with packet captures/tracking down protocol bugs in embedded network operating systems
* Cisco NX-OS CLI should be second nature to you
* Experience with troubleshooting VLANs, STP, EtherChannel bonding and load-balancing algorithms, IPv4/v6 subnetting
* In-depth knowledge of fundamental internet standards encompassing DHCP, PXE, DNS, SMTP, SNMP, HTTP and others
* Experience with network performance and infrastructure monitoring systems
* Understanding of the basic ITIL framework

Pluses:

* Experience with firewall appliances (Cisco ASA, Fortinet, Palo Alto) and VPN tunneling
* Experience with routing protocols, such as BGP
* Experience with switching platforms, such as Cisco Nexus series, Arista as well as routing platforms , such as Cisco ASR9K, Juniper MX.
* Experience with network load balancers, SSL Offloading, A10, F5,Citrix and HAproxy.
* Experience with advanced network diagnostic tools
* Experience with monitoring solutions such as NMS, APM/NPM
* Network certifications, such as CCNA, CCNP, JNCIA, etc.

WARNING! Applications that do not include all of the required materials will not be considered. We're serious about this - due to the volume of applications we receive, we only have time to consider complete submittals.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. Join us!

About Blizzard Entertainment, Inc.

Best known for blockbuster hits including World of Warcraft and the Warcraft, StarCraft, and Diablo franchises, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard (NASDAQ: ATVI), is a premier developer and publisher of entertainment software renowned for creating some of the industry's most critically acclaimed games. Blizzard Entertainment's track record includes nineteen #1 games and multiple Game of the Year awards. The company's online-gaming service, Battle.net, is one of the largest in the world, with millions of active players.