No experience
Employment Type:
Full time
Job Category:
Information Services
Associate Linux Administrator
(This job is no longer available)
Grad Date

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Job Description

Our New Grad Program is focused on helping you - oh intrepid, graduating student - begin your engineering career in gaming in the most direct way possible. Blizzard's not an easy place to get into, that's true, but we believe we're a studio well worthy of your career. For over twenty years now, employees have established and continue to cultivate a culture built on passion, collaboration, creativity, and fun. Put simply, we legitimately love doing what we do for a living, and we're proud to offer you an opportunity to do the same. Good luck!

Blizzard Entertainment's Global Network Operations Center is looking for a skilled Systems Administrator to help maintain Blizzard's worldwide IT services. The GNOC serves as the first response unit for all Blizzard IT incidents with its Administrators functioning as Incident Managers, Technical Administrators, and Communications Specialists. The core skill set for a GNOC Administrator is Linux, Networking, and Incident Management. The Blizzard GNOC is a dynamic, fast-paced, high-reliability, 24/7 facility supporting one of the most complex and prolific gaming infrastructures on the planet. If you are an Administrator with the skills and experience to thrive in this environment, read on.

What is Network Operations?

Blizzard Online Network Systems is the Global Network Operations team responsible for supporting ALL of Blizzard's customer-facing IT systems and services. Such services include Battle.net, World of Warcraft, StarCraft II, Diablo 3, Hearthstone, and Heroes of the Storm. In addition to managing these IT Platforms, BONS also works closely with our development teams throughout a product's lifecycle.

Eligibility Requirements

* Graduating between December 2017 - August 2018
* Authorized to work in the US

Your Responsibilities

Incident Management:

The GNOC is responsible for management of all customer impacting incidents within Blizzard's global IT services. The primary focus of incident management is the full restoration of systems in the least amount of time possible. In other words our primary job is to maximize system uptime.


GNOC Administrators function as maintainers of Blizzard's Global IT services and infrastructure. Administrators perform preventative maintenance as well as issue isolation and system restoration; the importance of an exemplary technical skill set cannot be overstated.


GNOC Administrators function as communication conduits between disparate stake holders during incidents ensuring each stake holder is informed of the state of the issue and that each stakeholder has the information needed to make the best contribution to resolving the incident. In addition to active communication, the GNOC Administrator ensures documentation of all facets of the troubleshooting processes to include the notification methods, steps taken to isolate the issue, and the actions taken to remedy the incident. GNOC Administrators also refine the details of Major Incidents into easily digestible, yet thorough, correspondence that is sent to the executive team for review.

Technical Requirements

Viable candidates will possess a strong background in at least one of the following:

* Linux (Linux+ Certification or equivalent experience may be accepted)
* Networking (CCENT Certification or equivalent experience may be accepted)

Strong Candidates will possess some, if not most, of the following:

* Experience with LDAP, NFS, RHCS, RabbitMQ / AMQP, Splunk, Puppet and Nagios
* Experience with Apache, Tomcat, Jenkins, Maven, Varnish, Artifactory, and Node.js
* Experience with Active Directory, IIS, PowerShell, DFS, and MSSQL
* Experience with Package Management systems such as GIT, RPM, and YUM
* Experience with DNS, DHCP, Routing and Routed Protocols, and PXE Boot
* Experience with Bash Scripting, Regex, Python, and Ruby
* Experience with systems-level troubleshooting for global networks
* Experience with Standardized Service Management Methodologies such as ITIL

WARNING! Applications that do not include all of the required materials will not be considered. We're serious about this - due to the volume of applications we receive, we only have time to consider complete submittals.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. Join us!

About Blizzard Entertainment, Inc.

Best known for blockbuster hits including World of Warcraft and the Warcraft, StarCraft, and Diablo franchises, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard (NASDAQ: ATVI), is a premier developer and publisher of entertainment software renowned for creating some of the industry's most critically acclaimed games. Blizzard Entertainment's track record includes nineteen #1 games and multiple Game of the Year awards. The company's online-gaming service, Battle.net, is one of the largest in the world, with millions of active players.