Experience:
No experience
Employment Type:
Full time
Posted:
7/28/2017
Job Category:
Customer Service
See more jobs for students and recent grads who studied:
Customer Service Representative
BLG II Corporation | Columbus, Georgia
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

Job Summary

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.

Job Responsibilities
  • Interact with customers by meeting with customers in person.
  • Resolve complaints and customer problems in an efficient and friendly manner with the primary goal of satisfying their needs and continuing to earn their business.
  • Provide customers with status reports on shipments, and help to package and ship products as needed.
  • Update customer databases, including contact details, past complaints and resolutions, billing information, and auto-shipment enrollment.
  • Analyze and set personal and departmental performance goals designed to improve customer satisfaction. Assist management in coming up with attractive incentives and rewards for superior performance.
  • Participate in daily interdepartmental meetings and prepare to report on any customer issues that came up during the week and how they were resolved.
Job Skills & Qualifications

Required
  • High school diploma or equivalent
  • Ability to comfortably sit or stand for periods of time
  • Attention to details
  • Strong interpersonal skills
Preferred
  • Ability to resolve conflict and de-escalate tense situations
  • Previous customer service experience

About the Company

100+ years in business

3,500 office worldwide

Join a Growing market

Qualifications

Applicants must be eligible to work in the specified location

This company profile was created by AfterCollege and is about BLG II Corporation. This page is not endorsed by or affiliated with BLG II Corporation. For questions regarding company profiles, please email: care@aftercollege.com.