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Strategic Account Manager
BlackBerry | Chicago, Illinois
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Job Description

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Job Description:


The Strategic Account Manager must build and maintain positive, trust-based relationships at all levels of the account, including senior executives.


Successful individuals in this role are able to discuss business strategies and understand and explain complex technical solutions. The Strategic Account Manager must coordinate and leverage multiple functions across BlackBerry, yet remain personably accountable for everything related to his/her customers. Success is measured by the total penetration of BlackBerry Software and customer feedback.

* Building and maintaining senior management/C level relationships with key enterprise accounts to gain an understanding of their businesses and key priorities to identify joint regional sales strategies and tactics for achievement of sales targets
* Influencing the adoption of BlackBerry Software, including mobile device management (MDM) and enterprise mobility management (EMM) solutions through strong relationships with identified targeted accounts
* Actively supporting targeted named accounts and Value Added Resellers (VAR's) through all stages of the sales cycle including sales planning, delivery of sales programs/incentives to promote awareness and stimulate demand for BlackBerry Software
* Conducting 'deep dive' strategic account campaigns to support your accounts, enabling your customers to experience the full BlackBerry value proposition, allowing them to deploy deeper into their organization
* Building and managing a sales pipeline tracking and activities through the various stages of the sales funnel process
* Developing and delivering various knowledge transfer activities, support technical product training and information to named accounts and VAR partners


* Bachelor's degree or equivalent,
* 5 years or more outside enterprise software sales experience
* Proven success in selling enterprise software and quota achievement
* Experience developing and implementing account plans and approaches in line with the overall strategy
* Successful experience as a new-business "hunter", able to introduce technologies and maintain long-term relationships
* Track record of successful personal sales pipeline management and results
* Demonstrated ability to establish and build rapport in senior customer relationships
* Strong business acumen and technical knowledge to succinctly align customer needs with the BlackBerry value proposition
* Proven ability to respectfully engage multiple functional areas across an organization
* Strong technical aptitude and ability to keep it simple
* Personal goal setting, time management, and drive to succeed
* Integrity, humility, team-orientation, and drive for performance


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About BlackBerry

From the very beginning we’ve been pioneers in secure, mobile communications technology. Today, that pioneering spirit is stronger than ever. At BlackBerry you can help shape the way the world communicates, collaborates, and gets things done.

Your ideas and contributions will quickly find their way into the products spanning from smartphones, to mobile enterprise software and services, to the Internet of Things. Today’s rapidly changing world only makes us more eager to break new ground and bring new innovation to market.”

Bring your degree and your desire for excellence to BlackBerry. You’ll have endless opportunities to play a role in creating cutting edge mobile technology. We’re committed to leading the industry by creating the world’s best and most innovative technology. Make your ideas a part of our combined success. 

A career at BlackBerry can take you anywhere you want to go. Opportunities to follow your passions are limitless.

The pace is fast. The challenge exciting. The rewards deeply satisfying. This truly is a world of ideas in action. Come see for yourself. Find out more at