Experience:
No experience
Employment Type:
Full time
Posted:
8/1/2017
Job Category:
Customer Service
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Member Services Team Member Job
BJ's Wholesale Club, Inc. | Capitol Heights, Maryland
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Job Description

MEMBER SERVICES TEAM MEMBER

MEMBER SERVICES TEAM MEMBER

Member Services Team Members are responsible for assisting members at the membership and service desk areas with courtesy and friendly customer service. Additional responsibilities include but not limited to:

  • Handling merchandise returns, exchanges and merchandise pick-ups
  • Responding to member inquiries and addressing issues
  • Processing membership applications and renewals
  • Maintaining membership files

Requirements:

  • Strong interpersonal skills, basic math skills, an attention to detail and the ability to handle multiple tasks required
  • Prior front-end experience helpful

Minimum Age Requirements:

Must be at least 16 years of age.

MEMBER SERVICES TEAM MEMBER

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