5+ years of experience
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Employment Type:
Full time
Job Category:
Manager, EIM
(This job is no longer available)
Bisk Education Inc | Tampa, FL
Grad Date

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Job Description


The Enterprise Information Management (EIM) Manager is primarily responsible for the oversight of Bisk's Data Team. This will include our database, data warehouse, reporting, Financial Systems and BI team members. In this role, the EIM Manager will provide leadership as well as create a road map for success within the data team. This position will also be responsible for optimization of current tools and systems, research and recommendation of new technologies, forecasting future platform capacity planning and continuous process improvement to meet current and future business objectives.



* Collaborate across multiple teams and/or departments to research, architect, engineer and configure database solutions in support of business needs.
* Create and develop dimension model for the data warehouse.
* Provide guidance and support for team operations, including root cause analysis, preventative analysis and optimization.
* Review and analyze existing applications and develop strategies for improving and leveraging these technologies
* Review analyze and optimize ETL processes to bring company data sources into an OLAP-focused data warehouse, providing enterprise analytics and dashboarding.
* Partner with stakeholders to create workflow process for managing incidents, work requests, and change control across Enterprise Information Management (EIM) systems.
* Partner with key stakeholders to help support data-driven decisions.
* Contribute to continuous EIM technology assessment and review, analyze and recommend new technologies to improve Bisk's EIM efficiency.


* Allocate team members to ensure adequate support for all assigned EIM applications, including, but not limited to, ETL, Data replication and database for both day-to-day operations and on-call support.
* Manage EIM operations team to improve database and data warehouse operations.
* Manage customer SLA expectations.
* Compile and maintain documentation of inventory for EIM infrastructure software and systems assets such as data dictionary and their corresponding agreements/contracts.
* Responsible for information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Bisk information assets in accordance with the company's information security program.
* Other duties, as assigned.


Knowledge & Skills Requirements

* Bachelor's degree in Computer Science or related field, or equivalent education/work experience.
* 6+years' experience with developing/managing database, dimensional modeling, data warehouse and BI applications.
* 5+ years working with Database tools such as SQL Server, SSIS, SSAS, SSRS or PostgreSQL
* Experience with BI tools, such as Power BI, Tableau, etc.
* Experience with cloud-based technologies such as AWS, or Azure.
* Previous experience leading a team.
* Ability to express ideas clearly, both written and verbal across all levels of the company.
* Excellent communication and listening skills.
* Ability to motivate individual from different backgrounds and styles.
* Strong experience with CRM backend integration, preferably Salesforce.com
* Experience with Marketing Automation tools; such as Marketo, Eloqua, HubSpot, etc. preferred.

Working Conditions & Physical Requirements

* Working environment is climate controlled
* Requires working in seated position 75% of time
* Travel up to 10% may be required


Be Bold: We take action and focus on impact. We speak openly with candor and respect. We focus on results over process. We make smart decisions and execute effectively.

Be Humble: We're difficult to offend and quick to forgive. We work as a team. If the floor is dirty, we pick up a broom. We're quick to admit mistakes and are egoless when searching for the best solutions.

Be Remarkable: We are self-motivated, self-disciplined and self-aware. Going the extra mile isn't a rarity, it's standard practice. We create incredible products and deliver memorable experiences.


Bisk partners with leading institutions to deliver online degree and certificate programs to learners around the world. We provide the resources, expertise and technology to help institutions grow and students thrive. Through our online program management services, we have supported more than one million enrollments for universities such as Villanova University, Michigan State University and the University of Notre Dame. Our mission is to amplify potential through transformational learning experiences. To learn more, visit bisk.com

Equal Opportunity Employer: Disability/Veteran

About Bisk Education Inc

Bisk Education, Inc., formerly Bisk-Totaltape Publishing, was founded in 1971 by Nathan M. Bisk, JD, CPA. Today, Bisk Education is a world leader in providing online continuing professional education - including continuing education for accountants, CPA Exam preparation materials, the delivery of web-based master's and bachelor's degree programs from nationally known and regionally accredited universities, continuing medical education and continuing legal education. From its national headquarters at Bisk Technology Center, a 70,000-square-foot facility located in Tampa, FL, Bisk consults with and employs leading experts to develop and produce nationally acclaimed multimedia and web-based study programs and educational products. The company utilizes its own state-of-the-art video and audio production studios, cutting edge computer systems, and a massive editing department to produce learning materials in a variety of formats - including online, software, videotapes, audiotapes and textbooks. Through its entirely self-contained operation, Bisk provides unparalleled value, high quality and knowledgeable service to adult learners worldwide. Bisk CPEasy offers the best quality and largest variety of CPE programs - with over 300 programs to choose from - at the lowest prices per credit hour. Compare the quality and the prices - you'll be glad you did! Our interactive instructional methods allow for complete control of your CPE program. Study whenever it's convenient for you and choose the program format that best suits your needs.