Experience:
Not specified
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
4/5/2018
Job Category:
Hospitality
Reservations Manager/Front Desk Supervisor
(This job is no longer available)
Best Western Station House | South Lake Tahoe, CA
loading
loading
School
Major
Grad Date
 
 

Not sure what types of jobs you are interested in?


Explore Jobs
Based on Your Education

Follow This Company
Share

Job Description

Station House Inn is hiring for a: Reservations Manager/Front Desk Supervisor Strong Leadership Ability Strong Customer Service Skills Attention to Detail Ability to Multitask Writing Skills Computer Knowledge.

Summary of Responsibilities:

  • Reviews the arrival report and VIP’s to ensure all special requirements are met or exceeded
  • Suggesting and attending regular training on updated topics and respective skill set as required by the team
  • Communicate and liaise effectively with other leaders in the department and hotel
  • Achieves and creates an environment that allows colleagues to achieve job fulfillment and clear growth path for career development with Fairmont Hotels and Resorts
  • Execute all tasks related to financial activities adhering to the laid down policy and procedures and ensuring accuracy in record keeping
  • Promote our upsell program per brand Standards
  • All other reasonable duties as assigned
  • Consistently offers professional, engaging and friendly service
  • Ensure that all Front Desk colleagues are familiar and updated with hotel’s product and services
  • Establishes a rapport with guests and maintains good customer relationship
  • Works in full cooperation with other departments to make sure the guest is of the utmost priority
  • To ensure the safe running of the hotel

recblid kd4vgcnp8pby2ju7gfs5mnavf4j3ty