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Front Desk Associate
Best Western Station House | South Lake Tahoe, California
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Job Description

Station House Inn is hiring for a:

Front Desk Associate - Must have good communication skills, computer knowledge, and customer service skills.

Front office associate is a position where you will be working in a Hotel, Health care agency or any agency, which would give more importance to the customer support. It is a responsible job, and individual must have these following duties.

Duties of a Front office Associate

  • He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers.
  • Handle customer requests promptly
  • It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback.
  • Handling cash and also maintaining account records are one of the duties of front office associate.
  • Calling customers and confirming appointment is one of the duty of Front office Associate

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