Experience:
Not specified
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Employment Type:
Full time
Posted:
8/14/2019
Job Category:
Food Service
Catering Sales Manager, Server, Host
Beaver Creek Lodge | Avon, Colorado
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Job Description

Multiple Positions
Inspiring Places, Intuitive Service, Exuberant Guests. New Restaurant Opening at the Beaver Creek Lodge - a Marriott Autograph Hotel

Open Positions Include:

- Catering Sales Manager

- Server

- Host

- Sous Chef

- Cooks

- Dishwashers

- Front Desk Agent

- Bell/Valet Attendant

Essential Functions / Tasks

Primary responsibilities and tasks include, but are not limited to the following:

  • Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature

  • Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control

  • Open doors for guests entering and exiting the building, provide directions and information

  • Escort guests to their rooms upon check-in and explain the features of the hotel and guest room

  • Transport luggage upon check-in and check-out, maintaining security of luggage and guest items

  • Respond promptly to questions, concerns and special requests. Follow-up to ensure the guest is satisfied

  • Communicate with departments using the proper equipment and etiquette

  • Maintain knowledge of hotel amenities, features, and hours of operation

  • Demonstrate effective sales techniques to upsell hotel’s amenities and products

  • Maintain updated information regarding area attractions, local events, activities and services

  • Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette

  • Log guest requests and concerns according to the standard operating procedure. Communicate with departments in a timely manner

  • Solve problems proficiently

  • Maintain a neat and organized work area

  • Maintain cleanliness of the front-drive, including sweeping, shoveling snow, and disposing of trash and debris

  • Maintain the integrity of Company proprietary information and protect Company assets

  • Maintain complete knowledge in the use of all office equipment, property management systems and access according to specifications

  • Maintain complete knowledge and comply with company policies and procedures

  • Maintain neat, clean and professional appearance according to standards

  • Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions

  • Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.

  • Develop and maintain positive working relationship and support the team to achieve our goals

  • Attend required training and meetings

  • All other duties as assigned, planned or un-planned

- Engineer (PM)

Discounts at Marriott and Starwood hotels!

EOE Drug Free Workplace

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.


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