Experience:
5+ years of experience
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Employment Type:
Full time
Posted:
2/5/2018
Job Category:
Information Services
Industry:
Other
Dynamics CRM Architect
(This job is no longer available)
Beacon Hill Staffing Group | Cleveland, OH
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Job Description

Beacon Hill Technologies has a 3-6 month contract opportunity for a Dynamics CRM Architect.

Job Details:

Essential Accountabilities:

Architect/Design/Implement:

  • Architect and design CRM system, customizations, portals, and reports.
  • Provide technical leadership in implementing Dynamics CRM solution. Configure the application to meet the client's requirements using the Microsoft Dynamics CRM.
  • Lead technical discussions with clients and internal teams. Provide infrastructure recommendations and establish best practices for CRM.
  • Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM, recommend solutions, translate functional requirements into technical solutions, and provide estimates for development.
  • Integrate CRM solution with Digital marketing, Email Campaigning, Sitecore CMS, Event Registration solutions etc.
  • Work with the functional team to identify opportunities for improvement in business processes through technical automation or designing integrations.
  • Develop data conversion and testing strategies. Data migration and integration mappings using Web Services etc.
  • Develop Microsoft CRM strategies, best practices and approaches.

Quality Assurance:

  • Lead troubleshooting, resolution, and root cause analysis on complex technical issues by recommending and implementing solutions.
  • Implementation of proper quality assurance processes including unit tests of all new development efforts, and identifying and debugging issues or bugs.

Training/Documentation:

  • Train client members on the usage and administration of Microsoft Dynamics CRM.
  • Provide technical and administrative training.
  • Mentor the developers working on the project.
  • Create technical specifications documentation.
  • Develop high level project work plans.

Support:

  • Provide technical support to existing CRM clients.

Qualifications:

  • Bachelor's degree with a major in computer science, management information systems (MIS), or an equivalent combination of education and experience is required.
  • 5+ years consulting experience preferred.
  • 5+ years of experience implementing large packaged CRM applications such as Microsoft Dynamics CRM, Siebel, SAP CRM, Oracle CRM, SalesForce.com, etc. of which 3 years of experience implementing Microsoft Dynamics CRM is required
  • Experience with full-life cycle implementations of Microsoft Dynamics CRM. Expertise in architectural and technical aspects of MS Dynamics CRM such as installations, architecture design, performance tuning, high availability, load balancing and failover, troubleshooting etc.
  • Experience in customizing Dynamics CRM Forms, Views and Dashboards. Creating and implementing custom Dynamics Business processes and Custom workflows.
  • Expert knowledge of sales management, marketing and/or customer service business processes. Analyze Front Office processes (sales, marketing and customer service) to identify opportunities for improvement.
  • Developing and deploying unmanaged Dynamics Solutions.
  • Demonstrated organizational, written and verbal communication, and interpersonal skills including the ability to effectively interact with individuals at all levels within an organization.
  • Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients. Ability to multi-task and meet deadlines.
  • SQL experience is a plus.
  • Microsoft Dynamics CRM certifications preferred.

Qualifications

Applicants must be eligible to work in the specified location

About Beacon Hill Staffing Group

Beacon Hill Staffing Group was founded to set a new standard in search, career placement and flexible staffing. Assembled, funded and managed by the nation's most prominent industry leaders, Beacon Hill offers broad staffing capabilities backed by the experience of executives from global staffing conglomerates, premier local boutiques and large national firms. A private company created to pursue the vision of our founders, Beacon Hill ensures continuity and consistency of leadership, while delivering the financial resources and flexibility necessary to attain our unifying goal - to serve multiple constituencies with excellence, strategically growing for their varied, ever-changing, needs. "Our client companies, the individuals we represent and our employees are our priorities," says Andrew Wang, CEO. "Our objective is to create a diverse, fully integrated staffing organization that grows for, and around, its constituents. In this spirit, we continue to invest in the business, enhance our service offerings and expand into new locations. Creativity will always be a part of our identity, and service will always be paramount." As an independent, self-directed organization, Beacon Hill is free to embrace its vision of excellence, acting in the best interest of those it serves, while pursuing business objectives in a consistent, confident and forward thinking way. Beacon Hill intends to become the standard in the staffing industry by reacting progressively to changes in the marketplace, investing in its employees and staying true to its convictions and values. Beacon Hill Staffing Group's niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across multiple market sectors and all industries. Over time, office locations and service offerings will be added to address ever changing constituent needs.