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Customer Focused Order Management Delivery Reliability Project Lead Job
BASF Corporation | Florham Park, New Jersey
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Job Description

Customer Focused Order Management Delivery Reliability Project Lead-1703407

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world's leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in, and are always working to form the best team-especially from within, through an emphasis on lifelong learning and development.

And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America's Best Employers in 2016. Come join us on our journey to create solutions for a sustainable future!

The primary role of the position is to support the implementation of the NA2025 Strategy Objectives for the Customer Focused Operational Excellence Action Field. The candidate will be responsible for the concept, design, development and implementation of end-to-end process improvements for our customer facing processes, specifically Delivery Reliability Failures. The position will interface with all functions including the Supply Chain Design Global Team, Logistics Procurement, GS Functions, and the Business Units. The scope of responsibility will include conducting process evaluations to identify quick wins and initiate projects.

Customer Focused Order Management Delivery Reliability Project Lead (1703407) - Florham Park, NJ

Formula for Success: You Will…
- Investigate the root causes of Order Management failures and identify solutions and drive reduction within the Sales Order Process.
- Analyze and drive improvement of Order Management failures that can be attributed to, but not limited to, date management, delivery creation accuracy, the shipment end TM process, and early deliveries/early shipments.
- Lead and mentor a cross-functional team.
- Evaluate and improve end-to-end customer-facing processes that cut across the BASF organization.
- Follow the completion of the order-to-delivery process and evaluate planning activities across the entire Integrated Sales & Operations Planning landscape (e.g., Demand Planning, Supply Planning, Sales & Operations Planning).
- Conduct regular process health checks with the business and proactively monitor process discipline via agreed Process Performance Indicators and Key Performance Indicators.
- Develop continuous improvement plans with the business and form joint solution teams to deploy and sustainably implement them.
- Drive planning competency and people capability improvements within the Businesses through expert knowledge sharing, training, and coaching.
- Lead and develop expert communities within the Business.
- Identify required changes to existing processes and systems. Facilitate the successful design, development, and implementation of these solutions. Support the validation and testing of the changes through IT.

Create Your Own Chemistry: What We Offer You…

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you-the whole you-in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you'll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent
- Ingredients for Success: What We Look for in You…
- Bachelor's degree in Economics, Business Administration, Supply Chain, or Science; advanced degree is a plus.
- At least 7 years of experience in Supply Chain Management.
- A minimum of 3 years of experience in leading/managing projects.
- Prior background in extracting data from various sources, analyzing results, and developing recommendations to Management/Business Units.
- Experience with SAP or other ERP systems.
- Experience in Operations and/or Transportation and/or Customer Service role within a Business Unit or Corporate Function is preferred.
- Experience working on cross-functional teams and interaction with contacts in different regions desired.
- Lean Six Sigma project experience is a plus.

Primary Location: US-NJ-Florham Park
Function: LOSC - Logistics, Supply Chain & Customer Service
Job Type: Standard
Shift: Day Job
Organization: (NC)-Marketing & Business Development - NA

About BASF Corporation

BASF SE, formerly BASF AG, is a Germany-based chemical company. The Company has six business segments: Chemicals, Plastics, Performance Products, Functional Solutions, Agricultural Solutions, and Oil & Gas. Chemicals segment offers products in the chemical, electronic, construction, textile, automotive, pharmaceutical and agricultural industries. Plastics segment offers a range of products, system solutions and services. Performance Products help its customers to improve their products and processes. Functional Solutions segment bundles system solutions and products for customers and industries. During the year ended December 31, 2008, the Company acquired Revus Energy ASA (Revus), an oil and gas exploration and production company. On September 26, 2008, it acquires Attapulgite Mining, Inc. On December 15, 2008, it acquired the concrete admixture business of Kejie Admixture Science & Technology Co. Ltd. (Kejie). On December 19, 2008, BASF AG acquired Sorex Holdings Ltd.

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