Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
7/13/2017
Job Category:
Customer Service
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Associate Sample Coordinator Job
BASF Corporation | Rex, North Carolina
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Job Description

Associate Sample Coordinator-1702289

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Description
At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world's leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment and are always working to form the best team-especially from within, through an emphasis on lifelong learning and development.

We are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America's Best Employers in 2016. Come join us on our journey to create solutions for a sustainable future!

Where the Chemistry Happens…

The Associate Sample Coordinator represents R&D Global Sample Logistics as a primary point of contact for customers, acting as the customer advocate in a manner which ensures customer service excellence. The role will be located in the BASF Research Triangle Park (RTP), NC location.

Associate Sample Coordinator (1702289) - Research Triangle Park, NC

As the Associate Sample Coordinator, you will research the sample order fulfillment process including procurement coordination, order entry, conflict resolution, packaging, labeling, shipping, document preparation, receiving and inventory management functions of non-hazardous and hazardous experimental products. You will also ensure that experimental samples are in place in a timely manner and in full compliance with all applicable laws.

Formula for Success: You Will…
- Process orders for research samples; evaluate requests; determine routing; ensure on time delivery
- Communicate directly with customers regarding order status; monitor exceptions and communicate issues in a timely fashion
- Manage customer inquiries, complaints and non-conformances; contribute to the root cause analysis and implement defined corrective actions
- Prepare research samples for shipment in full compliance with all applicable laws and regulations
- Assist in safety walk-throughs
- Maintain samples in storage, accurately, safely and in compliance with all laws and regulations

For further information on Agricultural Products with BASF, please select:

BASF: Create Chemistry with the Agricultural Products Division

This position is not eligible for relocation assistance.

Create Your Own Chemistry: What We Offer You…

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you-the whole you-in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you'll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Ingredients for Success: What We Look For in You…
- BS/BA in Engineering, Life Sciences, Supply Chain, or Related Field
- 2+ years of customer service experience, with direct customer contact
- Computer proficiency in the Microsoft Office Suite and experience with a data warehousing management system
- Willing and able to work safely with chemicals of both hazardous and non-hazardous natures
- Highly organized with the ability to interact at all levels within the organization
- Strong interpersonal and customer interaction skills; effective written and verbal communication skills; high attention to detail

We Also Look For…
- Experience working in, and/or supporting, a warehousing/shipping environment
- Certification in IATA hazardous material transportation
- Working knowledge of GLP, EPA, FIFRA and TSCA
- Experience with SAP

Primary Location: US-NC-Research Triangle Park
Function: REDE - Research & Development
Job Type: Standard
Shift: Day Job
Organization: N-APN-Crop Protection North America

About BASF Corporation

BASF SE, formerly BASF AG, is a Germany-based chemical company. The Company has six business segments: Chemicals, Plastics, Performance Products, Functional Solutions, Agricultural Solutions, and Oil & Gas. Chemicals segment offers products in the chemical, electronic, construction, textile, automotive, pharmaceutical and agricultural industries. Plastics segment offers a range of products, system solutions and services. Performance Products help its customers to improve their products and processes. Functional Solutions segment bundles system solutions and products for customers and industries. During the year ended December 31, 2008, the Company acquired Revus Energy ASA (Revus), an oil and gas exploration and production company. On September 26, 2008, it acquires Attapulgite Mining, Inc. On December 15, 2008, it acquired the concrete admixture business of Kejie Admixture Science & Technology Co. Ltd. (Kejie). On December 19, 2008, BASF AG acquired Sorex Holdings Ltd.

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