No experience
Employment Type:
Full time
Job Category:
Customer Service
Customer Service Support Specialist
(This job is no longer available)
Barnes & Noble Booksellers | Lyndhurst, NJ
Grad Date

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Job Description

The Temporary Customer Service/Business Service Support Specialist position is responsible for assisting Retail stores by providing product and service information; resolving product and service inquiries via email and/or telephone. Create and maintain Business to Business records. Work with various teams and vendors to address any inquiries. This position will require working in other areas as required for business needs.

About Barnes & Noble Booksellers

Barnes & Noble, Inc. (Barnes & Noble) is primarily engaged in the sale of books. The Company's principal business is the sale of trade books (generally hardcover and paperback consumer titles, excluding educational textbooks and specialized religious titles), mass-market paperbacks (such as mystery, romance, science fiction and other fiction), children's books, bargain books, magazines, gift, music and movies direct to customers. As of February 2, 2008, the Company operated 798 bookstores and a Website. Of the 798 bookstores, 713 operate primarily under the Barnes & Noble Booksellers trade name (31 of which were opened during the fiscal year ended February 2, 2008 (fiscal 2007)) and 85 operate primarily under the B. Dalton Bookseller trade name. Barnes & Noble conducts the online part of its business through barnesandnoble.com llc (Barnes & Noble.com). Through Sterling Publishing Co., Inc. (Sterling or Sterling Publishing), the Company is a general trade book publisher. (Source: 10-K)