No experience
Employment Type:
Full time
Job Category:
Registered Client Associate
(This job is no longer available)
Bank of America | Bonanza, AR
Grad Date

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Job Description

Job Description:

Business Overview

Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch wealth management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill Lynch's financial advisors help clients pursue the life they envision through a one-on-one relationship with an advisor committed to their needs. We believe trust comes from transparency. Our trusted financial advisors are equipped with access to the investment insights of Merrill Lynch coupled with the banking convenience of Bank of America.

General Description

The Client Associate (CA) role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA's). Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FA's. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch. Fully registered CA (Series 7, 63, 65, & 66). Fully paid or partially paid by the FA.

Primary Responsibilities include:

* Provide fundamental support in all phases of client service, client relationship building, and assist the business activities of the Financial Advisor's team
* Process daily request for clients and the Financial Advisors including, opening of new accounts, processing of all paperwork related to the opening of new accounts or existing accounts, processing checks and securities for clients, processing Fed Funds, JE, Broker Transfer in and out of client accounts and within associated accounts
* Provide information to clients regarding banking products and all ML products available to them. Proactively call clients to educate and increase breadth of relationships
* Provide phone coverage for all incoming and outgoing calls to Financial Advisors during the day

Other Specific responsibilities may include but not be limited to:

* Frequent client contact, typically by telephone, but also in-person and by email; serving as the main point of contact for established clients
* Resolving client inquiries and complaints and determining which issues require immediate elevation to the Financial Advisor (FA) or a member of the branch management team
* Inputting data entry for plans including MFP information that does not come in correctly
* Investments enrollment
* Assisting clients in setting up online access to various applications
* Processing annuity and insurance tickets
* Managing RMD's
* Estate processing
* 529's
* Assisting with identifying which clients are most appropriate to contact for specific initiatives & service offerings
* Placing certain orders for designated clients, under FA supervision
* Running team's business management metrics and updating team in team meetings; defining and implementing process to positive influence metrics
* Performing various projects for FA related to running the practice
* Provides training to less tenured CA's


* Undergraduate degree preferred, Minimum of 1+ years professional or relevant internship experience required
* 5+ years' experience working with a financial advisor strongly preferred
* Series 7 & 63/65 or 66 registration preferred; if hired without licenses, depending on the needs of the business, you may be required to obtain registrations
* Knowledge of investment and banking products, policies & procedures is required
* Strong client service & technical skills (MS Word & Excel)
* Strong communication, time management and organizational skills are required

Please be advised that Merrill Lynch does not offer sponsorship for visa petitions or other work authorization, nor will the company provide relocation assistance, for this position

NOTE: In addition to any of the Client Associate roles (Registered, Partially Registered or Non-Registered), this position may be hired into any of the Private Wealth Associate roles (Registered, Partially Registered or Non-Registered).


1st shift (United States of America)

Hours Per Week:


About Bank of America

Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries throughout the United States and in selected international markets, Bank of America provides a diversified range of banking and non-banking financial services and products through three business segments: Global Consumer and Small Business Banking, Global Corporate and Investment Banking, and Global Wealth and Investment Management. The Company operates in 32 states, the District of Columbia and 30 foreign countries. In the United States, it serves 59 million consumer and small business relationships with 6,100 retail banking offices, 18,500 automated teller machines (ATMs) and 24 million active online users. It offers services in 13 states. In October 2007, it acquired ABN AMRO North America Holding Company. In July 2007, it acquired U.S. Trust Corporation. In July 2008, Bank of America acquired Countrywide Financial Corp.