Experience:
3-5 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Part time
Posted:
3/22/2019
Job Category:
Technician
Treasury Fulfillment & Service Advisor - Global Card...
(This job is no longer available)
Bank of America | Chicago, IL
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Job Description

Job Description:

Role Overview / Responsibilities:

* Leading, directing and coordinating the implementation of highly complex card solutions
* Acts as the primary client interface for the set-up of medium to high revenue clients
* Provide relationship management, servicing and technical assistance to internal business partners/vendors in order to ensure a timely and smooth implementation process
* Provides a consultative approach to the client throughout the implementation including system education, best practices, etc.
* Facilitate internal and external client calls to work through implementation requests utilizing project management and technical skills
* Responsible for project documentation and timely distribution of agenda, project plan, minutes, actionable items, etc.
* Troubleshoot, research and respond to internal client team requests
* Engage key stakeholders throughout the implementation process
* Partners with internal business partners to ensure customer satisfactionRequired skills:

Required Qualifications:

* Must have some Project Management experience
* Proficient in Microsoft Office Suite of products (ie… Excel, Power Point, Word etc…)
* 2-5 years client service experience
* Ability to work independently
* Proven organizational and time management skills
* Strong collaboration, influence, and communication skills both verbal and written
* Ability to interact with clients at all levels of the organization
* Proven ability to manage multiple projects simultaneously that include various complexity and requirements ie…building custom expense reporting as requested by client(s)

Desired skills:

* College degree (or equivalent work experience) a plus
* Visa/MasterCard processing knowledge a plus
* Knowledge of industry standard files, conversion/integration experience with expense management systems such as Concur, SAP, Ariba, etc.
* Prior Card experience a plus
* Basic accounting knowledge

Posting Date: 03/21/2019

Location: Chicago, IL, 135 S LA SALLE ST (IL4135), - United States

Travel: Yes, 5% of the time

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift

About Bank of America

Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries throughout the United States and in selected international markets, Bank of America provides a diversified range of banking and non-banking financial services and products through three business segments: Global Consumer and Small Business Banking, Global Corporate and Investment Banking, and Global Wealth and Investment Management. The Company operates in 32 states, the District of Columbia and 30 foreign countries. In the United States, it serves 59 million consumer and small business relationships with 6,100 retail banking offices, 18,500 automated teller machines (ATMs) and 24 million active online users. It offers services in 13 states. In October 2007, it acquired ABN AMRO North America Holding Company. In July 2007, it acquired U.S. Trust Corporation. In July 2008, Bank of America acquired Countrywide Financial Corp.