1-3 years of experience
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Employment Type:
Full time
Job Category:
Health Care Provider
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Chief Quality Officer (CQO)
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Job Description


Responsible for planning, administration, and monitoring of consistent readiness of all quality management, regulatory requirements, and quality-improvement processes. Oversee and coordinate all agency efforts to monitor and maintain compliance with all regulatory, state, and federal requirements. As a member of the senior management team, initiates and oversees the development of a comprehensive quality/performance improvement program. In collaboration with agency leadership, staff, medical staff leadership, and the Board of Directors, directs and coordinates quality/performance improvement and agency initiatives.


Chief Executive Officer


  1. Weighs in on decisions regarding physician compensation and incentive packages, works with physician groups and service lines on quality initiatives and peer-reviewing fellow physicians.

  2. Identifies and implements unique and varied initiatives aimed at improving patient care quality.

  3. Leads continuous improvement programs throughout the organization and develops a culture of continuous improvement and excellence.

  4. Collaborates with other executives and engages with leaders and clinicians throughout the organization in a hands-on fashion to build quality, efficiency, effectiveness and a sense of shared accountability.

  5. Takes a clinical leadership role in evaluating care delivery and developing the infrastructure for improvement.

  6. Strengthens the data and information capabilities of the organization and champions a data-driven environment.

  7. Supports independent and partner organizations in their quality efforts.


    • A bachelor's degree in nursing and current RN license are the minimum clinical training required. Other licenses are also acceptable and listed under preferred qualifications.
    • Must have a minimum of 3 years of experience in quality management.
    • Outstanding interpersonal skills including the ability to effectively communicate with persons throughout the organization, including clinicians.
    • Excellent verbal and written communication skills.
    • Experience with CMS conditions of participation for ambulatory care centers and CMS survey processes.
    • In-depth knowledge of external clinical quality reporting requirements.
    • Current knowledge of state and federal guidelines, regulations, and standards.
    • Current statistical knowledge and skill in developing statistical data displays.
    • Experience in the use of statistical and quality assessment software.
    • Ability to analyze and resolve complex issues.
    • Experience as a leader for performance excellence and quality.
    • Working and applied knowledge of a performance improvement methodology, such as Lean, Six Sigma, and/or Kaizen.
    • In-depth knowledge of national trends and be active nationally within the quality and performance improvement space.
    • Relevant experience using advanced clinical technologies to drive operationally efficiencies and outcome


    1. Ability to translate broad strategies into specific objectives and initiatives.

    2. Responsibilities including systems and process redesign, implementation of evidence-based and industry best practices throughout the organization.


    1. A clinical terminal professional degree, such as but not limited to Medicine, Dentistry, or Pharmacy.

    2. A Masters degree in Business Administration, or an equivalent degree.


    1. Current Clinical License, which is minimally a Bachelor's Degree in Nursing & current RN License.


    This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.

    Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.

    We are a Drug Free Workplace, this includes no nicotine at or away from work.

    Hepatitis B:

    . Documentation of first dose & documentation of appointment for second dose before first day of work.

    . Documentation of second dose within 45 calendar days of first day of work.

    . Documentation of third dose within one year of first day of work.


    . Documentation of positive titer before first day of work.

    Please apply on or before: 8 - 12 - 16


    Applicants must be eligible to work in the specified location

    About Axesspointe Community Health Center

    AxessPointe Community Health Centers are federally qualified health centers (commonly called community health centers) located in Northeast Ohio. Originally named Akron Community Health Resources, Inc., the first center located in Akron, OH received funding in 1994 from the Bureau of Primary Health Care to establish the first federally qualified health center in Summit County and began providing services in August 1995. A FQHC is a not-for-profit corporation that delivers primary medical, dental, mental, and preventive health services in medically underserved areas. FQHCs receive operating grants under Section 330 of the United States Public Health Service Act. In order to comply with federal law, FQHCs must be established as a not-for-profit corporation and the majority of the board of directors must be consumers of the services provided by the facility. In 2008, the Board of Directors voted to extend our services to Portage County. The AxessPointe/Kent site is located in Kent, Ohio on Route 59, convenient to both the communities of Kent and Ravenna. AxessPointe/Barberton site was awarded a New Access Point status in June 2012 and opened to service the Barberton community in February 2013. In 2014, two additional sites were added. The new sites reflect the Board of Directors commitment to provide access to quality healthcare for the underserved. The new sites are AxessPointe/Portage Path, a cutting edge integrated care project coordinated with Portage Path Behavioral Health Services, and AxessPointe/Akron General Broadway, a collaborative with Akron General Health System to improve access to care in the 44311 zip code and surrounding areas. The AxessPointe/Akron General site is the first community health center in Akron to provide the specialty services of Obstetrics/Gynecology and Internal Medicine. Our target population is the uninsured, under-insured, and Federally insured patient (Medicaid and Medicare) who may not have access to affordable medical and dental care. The high quality and credentialed health care teams at each AxessPointe site provide diagnosis, treatment, and preventive medical and dental services. We accept Medicaid, Medicare, most private insurances, and provide a sliding fee scale for patients without insurance.

    This company profile was created by AfterCollege and is about Axesspointe Community Health Center. This page is not endorsed by or affiliated with Axesspointe Community Health Center. For questions regarding company profiles, please email: care@aftercollege.com.