No experience
Employment Type:
Part time
Job Category:
Retail Sales Associate (Part-Time)
AutoZone, Inc. | Fountain Hills, Arizona
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Job Description

Position Summary

AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

Position Responsibilities

* Provides WOW! Customer Service
* Ensures assigned store tasks are completed in a timely manner on assigned shift
* Operates cash registers and follows established cash handling procedures
* Follows company policies and loss prevention procedures
* Maintains a safe working environment including PPE (Personal Protective Equipment)
* Maintains store appearance and merchandising standards as directed
* Ensures that merchandise is restocked and placed in their respective areas
* Utilizes ZNET to help customers locate merchandise or find suitable alternatives
* Maintains product knowledge and current promotions through AutoZone systems and information sources
* Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
* Utilizes OBDII to read codes from customer's automobiles
* Ability to diagnose automobile problems and recommend solutions
* Communicates with managers regarding customer concerns and employee matters
* Actively engaged in developing more effective customer service skills
* Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Position Requirements

* High School diploma or equivalent
* Basic knowledge of automotive parts is required
* Excellent communication and decision making skills
* Ability to lift, load, and deliver merchandise
* Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

About AutoZone, Inc.

AutoZone, Inc. is a specialty retailer and a distributor of automotive replacement parts and accessories. As of August 30, 2008, the Company operated 4,092 stores in the United States and Puerto Rico, and 148 in Mexico. Each of its stores carries a product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories and non-automotive products. The Company also sells the ALLDATA brand automotive diagnostic and repair software. On the Web, AutoZone, Inc. sells diagnostic and repair information and automotive hard parts, maintenance items, accessories and non-automotive products through www.autozone.com. The Company does not derive revenue from automotive repair or installation services. (Source: 10-K)

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