1-3 years of experience
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Commercial Sales Manager - Store Location - Allentown, PA
AutoZone, Inc.- PA | Allentown, Pennsylvania
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Job Description


• Implements the AZ Commercial program in assigned store (Allentown, PA).

• Sevices all assigned commercial accounts to include customer follow-up, account maintenance, partnering with and assisting outside sales representatives to ensure service delivery, establishing routes and handling other matters related to the quality of operation of the AZ commercial program

• Utilizes all facets of "Selling for Success" (SFS); AZ Differences, Understanding the Customer, Selling in the Store, Selling outside the Store and Handling Objections

• Provides WOW! Customer service to all AZ Commercial accounts

• Handles parts orders, pulls, stages and routes orders

• Implements a variety of sales strategies in efforts to identify and take opportunities to increase sales and average ticket

• Resolves customer complaints in a timely and professional manner

• Visits commercial accounts

• Performs follow-up on deliveries and other service requests (to include core collection)

• Performs returns transactions, reconciles accounts

• Ensures compliance with AZ driver age and qualification requirements (including AutoZoners who are not in the commercial program, but are directed to make commercial deliveries)

• Complies with safe driving rules and procedures

• Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues


• Experience: One to two years in a retail or automotive industry environment

• A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses


Applicants must be eligible to work in the specified location

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