Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
1/11/2020
Job Category:
Administration
Intern - Records Management
(This job is no longer available)
Austin Capital Metro | Austin, TX
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Job Description

Intern - Records Management

This position is primarily project based with direction from the Records Management Coordinator, working with department managers and other Capital Metro employees managing records, information, and data according to records and information management best practices.

PRIMARY RESPONSIBILITIES:

* Provide customer service by assisting Records Management Coordinator in organizing department records and metadata identification in SharePoint.
* Assist Department Records Coordinator (DRC) and Records Management Coordinator with department records audits.
* Provide customer service to customers by locating records in SharePoint.
* Assist with box order requests for documents from secure off-site storage.
* Assist departments with processing inactive records for secure destruction.
* Perform routine administrative tasks for Records Management Coordinator.
* Support Capital Metro's safety culture by following safety and security policies, considering safety in every action and reporting safety and security concerns.
* Acquire knowledge of the enterprise records management software.
* Perform other duties as assigned.

EDUCATION AND EXPERIENCE:

* Full-time student currently enrolled in undergraduate or graduate studies in Records Management, Master of Science in Information Studies (MSIS), or related major degree program.
* One year of customer service experience
* Knowledge of records or information management

KNOWLEDGE, SKILLS AND ABILITIES:

* General knowledge of Microsoft Office Suite and SharePoint
* Excellent interpersonal skills to communicate with all levels of customers
* Detail oriented
* Able to organize emails, documents and stay on top of tasks
* Able to maintain a high level of confidentiality
* Able to work independently with minimal supervision
* Able work up to 20 hours per week between the hours of 7am and 6pm, Monday - Friday

CAPITAL METRO IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.

PAY RANGE - 11.00 - 18.00 - HOURLY