Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
5/9/2019
Job Category:
Information Services
IT Business Analyst I
(This job is no longer available)
Arthur J Gallagher & Co. | Brownsville, TX
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Job Description

Pronto Insurance is one of the fastest growing general agencies in South Texas and is now a member of Gallagher, a world wide expert in risk management solutions. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 200 captive locations in Texas and recent expansion into California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all.

JOB DESCRIPTION: IT BUSINESS ANALYST I

Area: IT

Supervisor: Application Development Manager

Subordinates: None

Schedule: Monday-Friday, 8:00-5:00, or as set by department VP

Objective: Aid and improve the IT Department with daily tasks and projects

PRIMARY RESPONSIBILITIES

* Learns functionality of "core system" and other software applications assigned


* Facilitates application vendor support


* Manages vendor tickets and tracking for third party software development projects


* Document and manages business process improvement


* Interfaces with department leads to document change request for internal and external software projects


* Performs simple application configurations and document setup changes


* Provides on-going production support, troubleshooting, issue resolution and user training


* Analysis and testing of software patches, reports, forms, interfaces


* Gathers, analyzes, and documents business requirements from end-users on their application needs


* Performs data queries/extracts & ad hoc reporting (report writer and/or reporting tools)


* Create reports using SQL Server, Oracle, and third party reporting tools including Quadbase Espress Report


* Develops training materials and documentation for software services of responsibility and conduct training


* Collaborates with other Business Analysts on projects, tasks, scheduling, patches/upgrades, etc.


* Backup for system administrator


* Other duties may be assigned


* Work on internal projects



KNOWLEDGE AND SKILL REQUIREMENTS

* Bachelor's degree in MIS, CIS, Computer Science or related field and 1 to 2 years of experience developing performance solutions based current technologies/development languages/platforms; or equivalent combination of education and experience.


* Basic knowledge of Project Implementation Life Cycle and Database Structures. Basic knowledge of production control. SQL experience or other database query language programming. Ability to read, understand, interpret and apply instructions in application system manuals. Documentation Skills (Change management, Gap Analysis, Process Flow, etc.).


* Technical Skill Set:
* Understanding of Programing Languages


* Some experience in Java, C#, Python, JSP, HTML5, CSS, Bootstrap.


* Client-side libraries and controls including: JavaScript


* Google Script


* SQL (SQL Server and Oracle)




* Additional Experience:
* Amazon Web Services


* Apache/Tomcat


* Oracle


* AWS certificates





U.S. Eligibility Requirements:

* Submit an application and resume/CV online to be considered.
* 18 years of age or older.
* Willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
* Unrestricted work authorization to work in the U.S. For U.S. employment opportunities, Risk Placement Services, Inc. hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. RPS will require proof of work authorization.
* Willing to execute RPS' Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.

RPS offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Risk Placement Services believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Risk Placement Services will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About Arthur J Gallagher & Co.

Arthur J. Gallagher & Co. (Gallagher) is engaged in providing insurance brokerage, risk management and third-party claims settlement and administration services to entities in the United States and abroad. Gallagher operates three business segments: Brokerage, Risk Management and Financial Services. The two major sources of operating revenues for Gallagher are commissions and fees from brokerage operations and fees from its Risk Management operations. In October 2008, it acquired Fuller & O'Brien, Inc. in Albany, New York. Fuller & O'Brien, Inc. is a retail insurance broker providing commercial property/casualty, workers compensation, surety bonding and risk management services. In November 2008, the Company acquired Roberts & Roberts Insurance Service, Inc.