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Architectural Specialties Pricing & Operations Manager Job
Armstrong Ceiling | Lancaster, Pennsylvania
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Job Description



Armstrong World Industries (AWI) has a job opportunity for an Architectural Specialties Pricing and Operations Manager to be located in Lancaster, PA. The Architectural Specialties Pricing and Operations Manager will be actively involved in overseeing the Order Preparation department, processing custom and premium orders, reporting on margin structure and sales, and ensuring organizational effectiveness by providing leadership to direct reports and cross-functional partners. The Architectural Specialties Pricing and Operations Manager will be responsible for customer and supplier communication, and the development, execution, and process improvement of Architectural Specialties (AS) pricing tools.


Key Responsibilities of the Architectural Specialties Pricing and Operations Manager:

  • Working with the New Product Development team and the VP of Architectural Specialties to ensure pricing tools and documented order processes are in place for new product launches with the correct targeted margin structure
  • Work with Director of Operations to establish a strong internal Sales and Operations Planning (S&OP) process for all manufacturing
  • Driving improved efficiency and effectiveness of the Order Preparation department and cross-functional effectiveness with Project Managers and the CAD department
  • Quality review of CAD shop drawings through the Order Preparation process before they are released to manufacturing
  • Directly managing and increasing the efficiency of the AS order process to customer satisfaction
  • Establishing and managing a Project Coordinator dashboard that balances workloads and improves service
  • Enhancing cost position through the Request for Quotation (RFQ) process on all significant pieces of work by collaborating with vendors once a project purchase order has been received
  • Meeting regularly with the Director of Operations to ensure organizational alignment and effectiveness
  • Participating in monthly assessments and forecasting financial performance with regards to budget
  • Acting as the functional expert for operational excellence
  • Managing AS pricing tools to accurately produce quotes in accordance with margin guidelines
  • Establishing and managing a review process for supplier costing
  • Overseeing and reporting monthly on margin structure and supplier sales
  • Interacting with all suppliers to improve service and cost
  • Direct supervision of 11 employees (Project Coordinators, Order Prep)
  • Operational coordination with 5 Project Managers and CAD department.



Required Qualifications for the Architectural Specialties Pricing and Operations Manager:

  • Bachelor’s degree plus relavant experience
  • 5+ years’ experience in a high paced working environment
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Excel and PowerPoint
  • Strong general mathematical ability


Desired Qualifications:

  • In-depth knowledge of the construction process
  • Knowledge of SAP
  • Experience with Product Configurator


Why Armstrong?


Armstrong World Industries, Inc. (AWI) is a global leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions.  With over 3,700 employees and fiscal 2015 revenues from ceiling operations in excess of $1.2 billion, AWI operates from a global manufacturing network of 24 facilities, including 9 plants dedicated to its WAVE joint venture. 

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees.


Benefits Package

  • Standard benefit package offerings: Medical, dental, prescription drugs, life insurance
  • Long term disability coverage
  • Vacation and sick time
  • Product discount programs.


Equal Opportunity Employer: Armstrong World Industries is an Equal Opportunity Employer M/F/Disabled/Vets. 


Notice to Staffing Agencies, Placement Services, and Professional Recruiters


Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Armstrong employees directly in an attempt to present candidates.


Armstrong will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Armstrong, including unsolicited resumes sent to an Armstrong mailing address, fax machine or email address, directly to Armstrong employees, or to Armstrong’s resume database will be considered Armstrong property. Armstrong will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Armstrong will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.


Armstrong will not pay a fee to any Recruiter that does not have a signed Armstrong contract in place specific to the position for which the resume was submitted. 


Recruiting vendor agreements will only be valid if in writing and signed by Armstrong's Corporate Talent Acquisition Manager or his or her designee. No other Armstrong employee is authorized to bind Armstrong to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Armstrong, recruiters agree to be bound and comply with this policy.

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