No experience
Employment Type:
Part time
Job Category:
Student Worker - Financial Services
(This job is no longer available)
ArcBest | Bonanza, AR
Grad Date

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Job Description

ArcBest Corporation, a diversified transportation holding company, is looking for an Financial Services Accounts Payable Student Worker. Because the caliber of our people is the most important reason for ArcBest's success, our hiring requirements for new employees are high. We ensure that all of our new employees are well qualified to continue our proud tradition of excellence and meet the challenges ahead with innovation, enthusiasm, and finesse.

As a Student Worker, you will be responsible for managing daily account balances for customers, identifying delinquent payment situations. You will also be responsible for the collection of delinquent accounts by contacting customers and investigating circumstances of non-payment.

Duties Include:

* Working on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.
* Resolving account past due issues, billing disputes, misapplied payments, and other requests as needed to ensure accurate and timely payment of invoices.
* Determining root cause issue for late payments and implement problem solving solutions to prevent future late payments from customers.
* Provide the highest level of customer service for both internal and external customers.
* Applying knowledge and understanding of individual customer accounts to efficiently and effectively handle account balance inquiries.
* Maintaining a positive attitude in a highly intense environment.
* Building, developing, and growing all internal business relationships vital to the success of increasing revenue growth and customer experience.
* Improving quality, productivity, and effectiveness through the Quality Process in the handling of customers with a past due A/R balance.
* Working and contributing in a team setting to accomplish overall department and individual goals.

The Student Worker hours will be part time; working less than 30 hours per week. Hours of operation are from Monday through Friday, ranging from 7:00am to 6:00pm.

As a Student Worker you will be required to possess the following qualifications:

* Proficient in the entire suite of Microsoft Office programs.
* Must be a student working towards a degree.
* Must be able to maintain highly confidential information.

If you require accommodation in the application process, please contact jobs@arcb.com or (479) 494-6911. An Equal Opportunity Employer M/F/Vet/Disability.