3-5 years of experience
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Employment Type:
Full time
Job Category:
General Manager 4
(This job is no longer available)
Apria Healthcare | Portland, OR
Grad Date

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Job Description

Job Summary

With over 300 locations across the US, Apria Healthcare's mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com.

The General Manager (GM) is responsible for co-marketing in the field with sales staff and administration and efficient daily operation of the branch office, including operations, product sales, service, and safety in accordance with Apria's objectives. This role has full P&L responsibility for their profit centers, including both revenue and operating income. In addition, the GM will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.


* Full P&L responsibility for profit center(s) including both revenue and operating income.
* Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
* Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and leading the sales staff to achieve results.
* Responsible for achieving key focus product starts budget and for cash collections.
* Utilizes technology and tools to their fullest capabilities in order to drive sales growth and optimize performance at the branch.
* Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
* Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and sales.
* Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
* Monitors key performance indicators and is responsible for implementing corrective measures.
* Ensures operational procedures comply with federal, state, local and Joint Commission requirements.
* Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
* Performs other duties as required. SUPERVISORY RESPONSIBILITIES
* Responsible for hiring, coaching, developing, and performance management of subordinate staff.
* Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.

Minimum Required Qualifications

Education and/or Experience

* Four year college degree preferred.
* At least 5 years related experience is required.
* Must reside within an area of primary responsibility.


* Effective mentoring of subordinate staff
* Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking
* Financial management (budgeting)
* Strong problem solving skills
* Time management skills
* Change management skills
* Behavioral interviewing
* Ability to adjust quickly to business requirements
* Sales strategy execution
* Financial/business acumen
* Strategic vision
* Results driven
* Ability to communicate effectively in person, on the phone and electronically

Computer Skills

* CRM proficiency
* Proficient in Microsoft Office Suite

Language Skills

* English (reading, writing, verbal)

Mathematical Skills

* College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data


Certificates, Licenses, Registrations or Professional Designations

* Licensed Respiratory Therapist


Computer Skills

* Salesforce

Language Skills

* Bi-lingual (reading, writing ,verbal)

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Requires constant sitting with occasional standing and walking
* Requires the use of hands to write, use computers, and manipulate papers is constantly required
* Constant talking and hearing
* Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus
* Must occasionally lift and/or move up to 10 pounds

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Travel up to 10% of the time

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join the Apria team for a rewarding opportunity in healthcare! Competitive pay rates with cash incentives and full benefit packages available, including health, dental, vision, disability and 401(k).

Apria Healthcare is committed to hiring veterans and military spouses.

EEO Statement

As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet

About Apria Healthcare

Hiring Our Heroes

We are committed to hiring America's veterans and spouses. Our veteran recruiting efforts extends beyond just a sense of patriotism; it is an investment and smart decision by the Company to tap into proven “workforce warriors” who bring unique skills to many of our positions that correlate to those in the military.

Our Mission
Improving the quality to life for our patients at home

Our Values

  • - Patient Care
  • - Ethics & Values
  • - Service Excellence
  • - Sense of Ownership
  • - Teamwork & Collaboration

Apria Healthcare LLC

We are builders, entrepreneurs, and innovators, driven to exceed the expectations of all we touch with a compassionate patient experience.

We believe that who we hire is the single most important decision we make on a continual basis.

We hire for values.
We look for people who have a relentless desire for finding better ways of doing whatever it is they do.

We hire extraordinary people.
We share a belief that that his or her individual efforts are not sufficient to accomplish our mission. Our people are humble and collaborative by nature, and recognize in the face of our audacious goals that teams solve challenges better than individuals.

This is a standard measured by the employees themselves, who are passionate and relentless in their desire to always make a difference. And that is what we mean when we say we have an “ownership” culture.  We are our own best critics and as a team we are all improving Apria together.

In many cases, it’s a chance for our patients to return home from the hospital to resume their lives.

Discover Apria.
Committed to your new beginning:

  • - Fosters a work/life balance
  • - Offers flexible work schedule
  • - Affordable medical, vision, dental plans for eligible employees
  • - Relocation and educational assistance benefits
  • - Provides in-house learning development
  • - Supports the communities in which we live and work

Our Workplace Environment
We’ve constructed a workplace that supports a balance between varied work modes: heads down focus, active collaboration, and creative whiteboarding.

Our employees are empowered to take ownership of what and how they do what they do. They are accountable to look at their daily choices and ensure that everything he or she does moves the company forward. It requires them to make deliberate decisions, understand the consequences, and make adjustments along the way.

One Goal. One Team.
Success begins with a vision. For our nearly 9,000 healthcare-focused professionals, it suggests that our  1.2 million patients each year are at the center of what we do:

  • - Home Respiratory Therapy
  • - Sleep Apnea Therapy
  • - Negative Pressure Wound Therapy