1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Job Category:
Customer Service
Client Service Specialist
(This job is no longer available)
Aon Corporation | Washington, DC
Grad Date

Not sure what types of jobs you are interested in?

Explore Jobs
Based on Your Education

Follow This Company

Job Description

Job Description

Aon Is Looking For A Client Service Specialist

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Affinity Nonprofits business group within Aon Affinity, in Washington, DC.

Your Impact As A Client Service Specialist

Job Responsibilities:

The Client Service Specialist II will be responsible for rating, reviewing and underwriting property & casualty insurance and other specialty insurance products. This position includes underwriting review and rating of renewal and new business risks within designated affinity programs targeting the nonprofit sector.

The position requires extensive review and analysis of submissions, gathering data and assessing risk against established P&C and specialty insurance underwriting guidelines. This position is responsible for utilizing rating tools and inputting information into internal underwriting systems and carrier underwriting systems. Accountable for accurate risk assessment and documentation and executing sound decisions/recommendations while deploying clear communication with the internal senior underwriting team.

Provide customer support and assistance to direct clients, brokers and prospects to make recommendations and guide/educate on products. Responsible for underwriting, obtaining and servicing policies and meeting retention goals. Review renewals to determine the best options for clients going forward. The Client Service Specialist II will achieve successful results through telephone work (both incoming and outgoing calls) along with correspondence via email and mail. Monitors, tracks and follows-up on proposals to ensure customer and broker satisfaction.

You Bring Knowledge and Expertise

Required Experience:

* 1-2 years' work experience in the Property & Casualty insurance field preferred.
* Will consider recent college graduates
* Management liability / property & casualty insurance rating or underwriting experience.
* Ability to review applications, follow instructions based on established underwriting guidelines as established for the program.
* Strong verbal and written communication skills.
* Ability to multi-task.
* Strong analytical skills and familiarity in working with carrier underwriting systems.
* Self-motivated, highly organized and detail oriented.
* Experience with MS Office suite products, proficiency with Excel required.
* Property & Casualty license preferred - must be obtained within six months of hire date.


* Four-year college degree in Business, Risk Management or Finance major preferred, or equivalent combination of education and work experience required.

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our Colleague Experience:

From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.

About Aon:

Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Our more than 72,000 colleagues worldwide empower results for clients in over 120 countries with innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. To learn more visit aon.com.

By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Job number: 2468262

Category: Account Management / Brokerage / Insurance

Location: United States, DC, Washington

12/2/2019 16:55:55

About Aon Corporation

Aon Corporation (Aon), through its subsidiaries, serves its clients through two operating segments: Risk and Insurance Brokerage Services, which acts as an advisor and insurance broker, helping clients manage their risks, as well as negotiating and placing insurance risk with insurance carriers through its global distribution network, and Consulting provides advice and services to clients related to health and benefits, retirement, compensation, strategic human capital, and human resource outsourcing. The Company's clients include corporations and businesses, insurance companies, professional organizations, independent agents and brokers, governments, and other entities. It also serves individuals through personal lines, affinity groups, and certain specialty operations. In January 2009, the Company completed the sale of AIS Management, LLC, which is the parent company of Auto Insurance Specialists, LLC to Mercury General Corporation.