No experience
Employment Type:
Full time
Job Category:
Office Support Assistant I
(This job is no longer available)
Anne Arundel County, MD | Annapolis, MD
Grad Date

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Job Description

Position Description Benefits Supplemental Questions

The Anne Arundel County Police Department is committed to the pursuit of excellence. We uphold the public trust by being honest and maintaining the highest standards of ethical and moral character.

This posting will be used to fill a Full Time, Represented, Office Support Assistant I position within the Anne Arundel County Police Department. This is beginning level office support work in providing a limited range of general office support tasks. Contacts are with county employees and with the general public to receive and provide information, and normally refer complaints and response to difficult questions to a higher-level employee.


An employee in this class performs a variety of standard office support tasks in support of the assigned office or program area. The supervisor provides detailed instructions for new or unusual assignments. The employee follows established procedures and reference manuals containing laws, regulations and procedures to successfully accomplish tasks. Employees perform work using a limited number of office automation equipment and software applications to produce forms, documents, and correspondence in a well-defined format. Work products affect the accuracy and reliability of further processes and services. Work is performed in an office setting and is sedentary in nature. The work involves meeting deadlines and possessing time sensitive documents. Work includes operation of a computer keyboard and video display terminals. Work performance is reviewed and evaluated by a supervisor.

Examples of Duties and Knowledge, Skills and Abilities:(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)

Prepares structured formats and types correspondence, reports, tables, contracts, Request for Proposals, regulations, purchase orders, invoices, and other office documents utilizing some computer systems and software applications.

Responds to inquiries from the general public and county employees by providing information, explaining procedures, or directing more difficult calls regarding programs and services to a higher-level employee.

Compiles, organizes, and reconciles information from a structured source document to determine the previous and current status of finances, revenues, accounts, membership, mailing lists, enrollment, fund utilization, budget allocations, grant management, etc.

Utilizes office automation systems and equipment including microcomputers, typewriters, FAX machines, scanners, photocopiers, calculators, telephone system, dictaphones, etc. to perform office support functions.

Prepares and processes invoices, bills, requisitions, monthly reports, bank deposits, compliance reports, arrest reports, project status reports, etc. from source documents according to established procedures.

Reviews, codes, enters, and updates data in manual and/or automated systems in order to maintain current records and initiates corrective actions, as necessary, to assure accuracy and completeness.

Schedules appointments for staff and coordinates calendar commitments for meeting rooms.

Maintains, monitors, and contributes to the modification of filing systems and/or document control procedures.

Tabulates and prepares numerical data, tables, and reports from information found in other sources.

Collects data from existing records and types budget documents, numerical data, financial projections, and income and expenditure reports.

Receives visitors, answers telephones, and supplies information to the general public and other county employees, making referrals as appropriate.

Receives and distributes/routes invoices, bills, requisitions, payment requests, applications, claims, orders, forms and bids for processing.

Receives, reviews, and distributes incoming mail and other materials.


Ability to establish and maintain effective working relationships with other employees and the public.

Ability to process office forms, claims, bills, requests and applications.

Ability to meet time sensitive deadlines and handle confidential records.

Minimum Qualifications:Graduation from high school; and one (1) or more years of experience in general office support clerical duties.

Supplemental Qualifications:Preference will be given to applicants with prior experience working with law enforcement records.


The selection process includes a comprehensive background investigation.

Longevity pay is available based on years of service.