Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
9/11/2019
Job Category:
Customer Service
Registered Client Service Paraplanner
(This job is no longer available)
Ameriprise Financial | Houston, TX
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Job Description

Step into an instrumental role. Help conduct the smooth operation of a fast-paced-and friendly-financial planning office. Work as an employee of an independent advisor franchisee with a financial advisory practice of Ameriprise Financial. Assist in daily business operations.

Assist financial advisor(s) and associate financial advisor(s) in managing and organizing office work flow with an emphasis on creating and delivering a unique client experience that defines and differentiates the practice. This position will consistently follow high standards of business and professional ethics and legal and regulatory requirements when dealing with others and/or performing work activities.

This role provides client relationship support through interacting directly with clients and through acting as a liaison to answer client questions. The role will also perform other practice management tasks relating to client service as needed. Responds to ad hoc requests, coordinates/tracks projects and/or manages business-as-usual projects such.

Responsibilities

Responsibilities - Will change over time to meet the needs of the practice and can include other duties as assigned by the advisor(s) and Operations Director.

Business Management - 50%

* Answer questions and provide readily available information to clients, if requested and as allowable, as it relates to servicing their accounts
* Maintain files and records in accordance with the records retention policy
* Prepare summary of client accounts and notes for advisor review and use in client meetings
* Perform other allowable duties as assigned by the financial advisor(s), associate financial advisor(s) and Operations Director.

Client Care - 50%

* Call clients or prospects to set up meetings or appointments
* Call clients to request specific information pertaining to their accounts
* Attend client meetings and prepare summaries if necessary
* Accept transactions on behalf of clients
* Answer unsolicited calls from prospects to schedule appointments

Qualifications and Skills:

Key Traits of a Successful Registered Client Service Associate

* Direct attention to detail and organization
* Effective communication with clients and other advisors/staff
* Effective and efficient time management
* Polite and clear phone manner
* Ability to multi-task
* Ability to adhere to rules and regulations as stated and required by advisor, Ameriprise Financial
* Ability to support and provide guidance for compliance within the advisor's practice
* Positive attitude and sincere willingness to constantly learn and grow

Required Qualifications

Education and Other Designations:

* College degree or higher
* 2+ years of similar experience
* Already have or willing to obtain federal and state licenses and registrations for securities, including Series 7, Series 66, and State life, accident and health insurance licenses.

Job Type: Full-time

Salary: $42,000.00 to $55,000.00 /year

Application Questions:

You have requested that Indeed ask candidates the following questions:

* How many years of Financial Services experience do you have?
* Are you in Houston, TX?

About Our Company

With the right company, life can be brilliant. At Ameriprise, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step to create a brilliant career at Ameriprise Financial.