Experience:
3-5 years of experience
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Employment Type:
Part time
Posted:
2/14/2020
Job Category:
Customer Service
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Part-Time Member Service Representative - Lansdale
AMERICAN HERITAGE FEDERAL CREDIT UNION | Lansdale, Pennsylvania
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Job Description

American Heritage FCU, a $2.7billion credit union, has an excellent opportunity for a Part-time Member Service Representative (Teller) at our Lansdale Branch Location.

DUTIES

* Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union.
* Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.
* Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
* Strong familiarity with credit union's products, services, policies and procedures.
* Excellent communication, organizational, problem solving, and member service skills
* Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service that would meet the member's financial need with the assistance of the ACS system.
* Excellent attention to detail with the ability to perform expeditiously and accurately.
* Outgoing, friendly, member oriented personality.
* Teller/Cash handling and Sales experience preferred.
* Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.

EDUCATION

Requires education equivalent to a four year high school diploma

WORK HOURS (Work hours below are subject to change according to business needs)

* Part-Time position (averaging 27 hours per week)
* Must be able to travel to other branches within close proximity to Horsham for coverage
* Must be available for morning, evening, Weekday & Saturday hours.
* Branch hours: M-W: 8AM - 5PM; TH: 8AM-6PM; F: 8AM-7PM; Sat: 9AM-3PM; Sun: Closed
* Come experience why American Heritage Federal Credit Union is a seven time award winner in the Philadelphia Business Journal Best Places to Work contest!! *

WE OFFER YOU THE RIGHT FINANCIAL SOLUTIONS...BECAUSE YOU ARE FAMILY.

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