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Principal Program Manager
American Airlines | Fort Worth, Texas
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Job Description

Additional Locations: None
Requisition ID: 1983 

Job Description


This Principal Program Manager position will be responsible for managing large programs sponsored by Revenue Management.  This Principal PM will work closely with the Revenue Management team to implement one of AA’s top priority efforts.  Servant leadership and great communication skills are required.   A proven track record of delivering large programs is also required.


  • Work with business team to determine requirements/business rules for large program, including program vision, program scope, program user story creation and prioritization and release planning
  • Collaborate with Sabre to ensure technical specifications meet program requirements.  Work directly with Sabre PM to track actual spend, project status and to align on program issues/risks
  • Plan, organize and lead program-level meetings and Scrum of Scrum calls with IT teams to understand their individual status and any issues/risks to program
  • Provide program updates to leadership and, at times, executives.  Notify leadership team when issues arise that could impact the program and be able to articulate impact
  • Monitor/track project milestones and deliverables and provide status on progress
  • Complete required funding documents and ensure project adheres to budget, schedule, and scope
  • Oversee project financials and resource planning/allocation in Planview
  • Establish and execute a program communication plan, including status reports, risk management, escalation of issues that cannot be resolved within the team, and newsletter updates
  • Build an excellent working relationship with the business sponsor and IT and business teams working on program
  • Work closely with QA Lead to ensure test  scenarios test all critical program functionality

Job Qualifications


  • Minimum 7 years relevant project management experience; program management experience preferred
  • Must have an IT background/experience, project management related degree or equivalent experience/training; advanced degree preferred
  • Must have a working understanding of Sabre host system (PNRs, VCRs, fareclass hierarchy, etc.)
  • Must have prior experience / working understanding of AA revenue management
  • Advanced verbal and written communication skills; proven ability to articulate complex requirements to large, diverse audiences
  • Must have outstanding organizational, prioritization, and multitasking skills; must be very detailed
  • Hands-on experience managing project(s) using Agile development methodology
  • Knowledge with wide variety of software development methodologies such as Agile, Scrum and Waterfall
  • Advanced proficiency with Rally, Planview, SharePoint, Microsoft Project
  • Proven track record of delivering complex project/programs within budget and on time
  • Proven ability to build excellent working relationships with a diverse group of individuals


Additional Locations: None
Requisition ID: 1983 

About American Airlines

American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection(R) airlines serve 250 cities in over 40 countries with more than 4,000 daily flights. The combined network fleet numbers more than 1,000 aircraft. American's award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld(R) Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in over 140 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation.

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