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Business Intelligence Business Analyst Supply Chain Performance
American Airlines | Fort Worth, Texas
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Job Description

Additional Locations: None
Job Level:3,4

Job Description

The Supply Chain Performance, Business Intelligence team is responsible for the development and tracking of key operational metrics that drive the AA Technical Operations Supply Chain organization.  We partner with internal departments to identify opportunities to improve the overall performance and efficiency of the spare parts supply chain behind the World’s Largest Airline.



  • Support the development, implementation and delivery of robust analytics, business intelligence reports, dashboards, and metrics to drive improvements to the supply chain operation and day-to-day activities

  • Interact across internal departments to support implementation and tracking of process improvements

  • Analyze, troubleshoot and determine data error root causes within and between systems to ensure data accuracy and integrity

  • Utilize data mining and analytics to understand transactional trends and opportunities

  • Support supply chain system integration initiatives

Job Qualifications

  • Bachelor degree preferably in computer science, math, engineering, operations research or any other quantitative field.  Master degree in business, management or a technical field a plus

  • Aptitude for problem identification and resolution; tenacity to deep dive into root causes of data issues

  • Self-motivated individual with a high level of integrity; ability to multi-task and prioritize projects based on business needs

  • 5+ years of advanced Excel experience; 2+ years PowerPoint

  • 2+ years of experience writing SQL and/or SAS queries; or any other related programming and data analysis experience

  • Excellent written, oral, and presentation skills with the ability to communicate effectively cross-functionally and at all levels of management

  • Industry experience in the area of logistics/supply chain operations, quantitative disciplines, business analysis, engineering, or consulting a plus

  • Knowledge of inventory management, supply chain systems a plus

  • Experience with Teradata, SAP, Oracle, Cognos, Tableau, MS Access, SQL Server and other BI tools a plus

Additional Locations: None
Job Level:3,4

About American Airlines

American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection(R) airlines serve 250 cities in over 40 countries with more than 4,000 daily flights. The combined network fleet numbers more than 1,000 aircraft. American's award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld(R) Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in over 140 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation.

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