3-5 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Job Category:
Information Services
Business Analyst
(This job is no longer available)
Amdocs, Inc. | Jal, NM
Grad Date

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Job Description

Job ID: 48591 
Required Travel :No Travel 
Managerial - No 

Who are we?

As a Senior Business Analyst at Vindicia, you will work with a team that is charged with developing and directing a complex line of related products in the SaaS Billing, Payments, and Subscription Management space. The role extends from increasing the usability and impact of existing products to developing new features for key products. You will help build products from existing ideas and assist with new ideas based on your industry experience and your contact with customers and prospects.  And don’t forget about bugs – you’ll assist in the triage and research on discovered bugs and help specify solutions that repair or move the product further.

You must possess an uncommon blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality under demanding resource and time constraints.

In one sentence


Understands business needs. Assesses the impact of those needs, capturing, analyzing and documenting requirements and providing high level solutions that leverage product capabilities and best practices in order to produce an optimal solution. Communicates and implements recommended solutions.

What will your job look like?

The primary role will be to work with our existing clients and internal stakeholders to gather requirements related to existing problems, new enhancements, and improvements to existing features for our core “CashBox” product. 

You will represent these requirements to the product and engineering teams on behalf of the stakeholders, serving as our team’s subject matter expert for these issues. 

You will work with product managers and technical writers to ensure that both feature specifications and resulting product documentation satisfy the needs of both business and technical users.

The Senior Business Analyst will also participate in feature/bug backlog grooming, and existing product behavior research as needed.  You will manage the intake and triage of key feature requests and bug reports and be tasked to contribute requirements to individual feature specifications and bug fix solution documents as needed.

All you need is...

Required Skills & Experience

  • 2-5+ years of requirements development for software or digital services
  • Ability to gather and document:
    • Business Requirements for eCommerce and agent-based ordering and billing functions
    • H/L Technical Requirements for integrations between client systems calling Vindicia Web Services (API)
    • User Experience (UX) needs
  • Experience with Software-as-a-Service model
  • Technical and business competence in the following areas:
    • Web-services API implementation and design (SOAP & RESTful API)
    • Billing and Payments for eCommerce (or similar mobile/digital payments)


Additional Desirable Skills & Experience

  • Subscription billing knowledge
  • Credit Card industry knowledge
  • Computer Science or Engineering degree or technical work experience
  • Experience in a startup
  • Both Agile and Waterfall methodologies
  • SQL
  • Local candidates preferred (Guadalajara Jalisco, Mexico)

If you are a Business Analyst or Product Manager with engineering, SaaS, or billing/payments experience, please apply today!

Why you will love this job?

  • You will be able to use your superior business analyst skills to make a significant impact on high-level solutions that best produces the optimal product solution.
  • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
  • You will have the opportunity to work in multinational environment for the global market leader in its field