Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
2/21/2017
Job Category:
Software Development
Systems Engineer I
(This job is no longer available)
Amazon | Seattle, WA
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Job Description

Job Description

HRIS - HR Systems is the central hub for all Amazon.com people data. Our technology provides the foundation and orchestration for a multitude of key human resource processes, from on-boarding of tens of thousands of temporary employees during peak holiday season to integrating critical employee data to internal and external systems. We implement and build highly secure, global software that allows Amazon.com to effectively manage the workforce, resulting in a better employee experience and a better bottom line.

We're looking for a Systems Engineer who will act as first level support for the Amazon People Technology stack. This would include production hardware and software application issues for various home grown software systems, HR Systems related applications using Java, PeopleSoft and other issues related to the human resource processes.

Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.

Job Responsibilities:

* Primary responsibilities include Troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, Performing software maintenance and configuration.
* In this role, operational excellence is your priority. You track down the true root cause of issues and take action to correct the errors. You have a continual eye for improvement.
* You participate in the team's on-call rotation where expediency, attention to detail and high-touch customer service are a must. You are prompt, professional, articulate, and persistent in your interactions with customers.
* You listen to the users what they have to say and represent their needs to the organization. You keep your product backlog prioritized and updated, knowing exactly where you would apply an additional resource.
* You anticipate bottlenecks, manage competing priorities, evaluate and make tradeoff decisions, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.
* You focus heavily on cross-functional communication to ensure key decisions, risks, issues, and status surrounding your solutions is clear to all.

Basic Qualifications

* B.A./B.S. in Computer Science or equivalent experience
* Minimum 1 years of Linux/Unix System Administration experience
* Minimum 1 years of System Engineering experience
* Shell scripting experience plus knowledge of at least one scripting language (Python, Perl, Ruby)
* UNIX (preferably Linux) systems engineering skills.
* A strong understanding of core internet technologies (e.g. TCP/IP).
* Experience in operations support
* Strong track record of working in areas of significant complexity and 'getting things done'
* Perl, Python, Java, and/or Ruby experience
* Proficient at designing software systems - from high-availability large-scale distributed systems to bespoke scripted solutions.
* Excellent analytical and problem solving skills
* Excellent written and oral communication skills

Proven ability to troubleshoot and identify the root cause of issues.

Preferred Qualifications

* Perl, Python, Java, and/or Ruby experience
* Proficient at designing software systems - from high-availability

large-scale distributed systems to bespoke scripted solutions.

* Excellent analytical and problem solving skills
* Excellent written and oral communication skills

Proven ability to troubleshoot and identify the root cause of issues.

About Amazon

Amazon.com was founded in July 1994 with a vision of building the Earth's most customer-centric company where visitors can find and discover anything they want to buy online. That vision has grown from an online bookstore run out of a garage to a Fortune 500 company operating in six countries with a selection that includes millions of products in an ever-growing number of categories. Amazon.com leverages its $900 million investment in technology to offer its customers unparalleled shopping experiences. Based in Seattle, Amazon.com has hundreds of software engineers working on some of the most interesting technical challenges on the planet. As a member of our team, you will be part of the evolution of e-commerce and learn from industry leaders.