Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
1/24/2020
Job Category:
Other
Lump Sum Associate
(This job is no longer available)
Altair Global | Walnut Creek, CA
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Job Description

Overview

We pride ourselves in our culture and our culture is rooted in our team members. Do you have a good head on your shoulders? Are you a people person? Are you interested in working with us?

Altair Global is searching for a Lump Sum Associate. So what does that boil down to?

The Lump Sum Associate is responsible for ensuring a positive relocation experience for the transferee by assisting the Consultant/Team Lead with the majority of activities connected to the employee's relocation. The Lump Sum Associate will also be responsible for managing a caseload of Lump Sum files/Interns for multiple clients. He/she will work with multiple OMs to support their clients Lump Sum/Intern population while still supporting the Consultant/Team Lead. The Lump Sum Associate will need to contact the employee transferee promptly and discuss lump sum payment amount and follow up to ensure payment is sent and received in a timely manner by the transferee. He/she will be accountable for the file from contact to completion.

The lump sum associate will be responsible for other administrative tasks as assigned by OM/Team Lead.

What We Need

We're looking for a stellar individual to join our Global team in Walnut Creek. Do you like working with people and providing great customer service? Do you get excited to learn about different countries? Do you enjoy multi-tasking and a busy day full of variety?

This job is all about:

* Providing a positive international relocation experience for the relocating employees
* Having a general knowledge of Consultants' assigned clients' programs
* Responding to general inquiries from transferring employees when Consultant is not available
* As directed by the Consultant, assisting in researching services, information, and documents on assignees;
* Updating Altair technology systems with complete and accurate date in a timely manner
* Ordering services from various internal and external service providers to include but not limited to household goods, corporate housing, travel, and destination services
* Setting up assignee files and audits for completeness prior to closing

Responsibilities

What You Need

We require a high school diploma/G.E.D. or equivalent combination of experience, skills, training and education.

with a minimum two years' experience in a related area. Read more to see if you fit the bill.

* Minimum 1 year office experience or equivalent work/school and time management skills experiences
* Excellent administrative skills with exceptional follow up
* Customer service oriented
* Able to work independently and as part of a team
* Working knowledge of various software applications and tools including but not limited to Microsoft Office Products, (Word, Excel, PowerPoint)
* Able to confidently communicate/interface at multiple levels across the Company and with others as required
* Ability to manage multiple tasks simultaneous
* Calm under pressure
* Deadline and time sensitive

Bonus Points If

* You have experience in the relocation, housing, or travel industries.
* You have worked in a professional customer service role.
* You have a Zen attitude to manage the stress that accompanies peak volume.
* You consider yourself "globally minded" or even have international work experience.

Altair provides a professional and fun work environment with great benefits and competitive salaries. We are an equal opportunity employer.

Qualifications

About Altair Global

Altair Global Relocation is a leading provider of relocation services to corporations worldwide. Incorporated in 1989 as AmeriCorp, Inc., Altair is the largest woman-owned and independent, full-service relocation management company offering a comprehensive selection of U.S. domestic and international mobility solutions. Altair does not have a parent company or any subsidiaries, which means our most important relationship is unquestionably with our clients. Altair was founded as a high quality service alternative focused on business-to-business relocation solutions. Our foundation was and continues to be our accountability as an independent provider of service and financial value with measurable results to each client in every business environment. To communicate and reinforce our corporate philosophy, Altair has developed its Vision and Mission statements to guide our decision making and day-to-day activity.