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Senior Product Quality Technician
Alliance Scientific Solutions | Cleveland, Ohio
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Job Description

If you are an experienced life sciences professional or just starting your career you need a resource that understands the unique skills of your profession.

Alliance Scientific Solutions employs experienced, specialized recruiters that align themselves with our candidates and customers to establish long-term qualified partnerships that generate positive results.

Alliance Scientific Solutions is currently recruiting for a Sr. Product Quality Technician for a Global company. This is a Direct Hire opportunity, benefits, 401K, and pay up to $45,000 per year!


Sr. Product Quality Technician (Retail Product Line) Working under the direction of the Quality Manager and Supplier Quality Specialist. The employee will understand complex quality and regulatory issues, collect and trend data using various statistical methods, and devise solutions that support both customer quality expectations and good manufacturing practices. Additionally, the employee will be responsible for overseeing and supporting product quality testing and provide technical support to Product Management, Customer Service and Sales Teams, as needed.

Essential Duties:

  • Perform and distribute monthly product trend analysis and Hazard Risk and Business Risk Assessments Reports to enable timely detection of potential quality issues.
  • Identifies and initiates both external and internal CAPA Requests and Quality Alerts
  • Coordinates warehouse product inspections and quarantine holds based on trend analysis and/or customer complaints, including overseeing final disposition.
  • Leads efforts to find resolution regarding CAPAs, MFG Reportable and MDR complaints with suppliers (domestic & international) and internal sources.
  • Organizes CAPA 8D review with Supplier Quality Specialists and/or China Quality Manager for CAPA system approval/closure.
  • Identifies cost of quality (corrective & preventative) related to CAPAs, other quality indicators to enable tracking of cost metrics.
  • Leads incoming Nonconforming Material (NCM) review process and coordinates review with the Supplier Quality Specialist and Product Management for product disposition.
  • Assembles product, material and rework labor costs associated with product failure and releases chargeback to supplier according to procedure.
  • Supports Product Management with new product introductions by performing: Prototype/demo product inspection/testing assessment, First Article product inspection/testing assessment, Competitor product comparison inspection/testing assessments
  • Regulatory and human factors/usability engineering evaluation of product user manuals, quick start guides, product rating labels and warning labels.
  • Product quality trending/reviews at early product development stage.
  • Supports Supplier Quality Specialist
  • Develop product troubleshooting guidelines and replacement part schematics for Customer Service and Sales.
  • Provides technical support to QA Complaint Investigators, Product Management, Customer Service and Sales Teams.
  • Assist with other quality/regulatory activities, as assigned.

Minimum Requirements/Qualifications:

  • Minimum 1-3 years of related work in an FDA regulated industry-preferred.
  • ASQ Certified Quality Technician (CQT) or Auditor (CQA) - highly preferred.
  • Proficiency in MS Office
  • Excellent written and verbal communication skills.
  • Strong attention to detail and Strong critical thinking skills.

Alliance Scientific Solutions has partnerships with over one-hundred leading manufacturing companies and we will work hard to find the best fit for your career goals. Whether you are looking for a career in: Pharmaceuticals, Food & Beverage, Clinical Labs, Medical Device or Polymers & Coatings. Submit your application and we will help in connecting you with some the leading technology companies in the United States!


Applicants must be eligible to work in the specified location

This company profile was created by AfterCollege and is about Alliance Scientific Solutions. This page is not endorsed by or affiliated with Alliance Scientific Solutions. For questions regarding company profiles, please email: care@aftercollege.com.