1-3 years of experience
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Assistant Manager
Alex and Ani | Schaumburg, Illinois
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Job Description

The Assistant Store Manager is responsible for assisting the Store Manager with day-to-day operations, product placement, client service, achieving sales goals, and loss prevention.

Essential Duties and Responsibilities

* Be the driving force behind the ALEX AND ANI message of positive energy
* Expert on product knowledge by keeping current on all new collections as well as core product lines to assist customers
* Operate cash registers, manage financial transactions, and balance drawers
* Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
* Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals
* Assist in the execution of ad set and visual merchandising standards
* Communicates all Retail Communication and HR Communication memos to team
* Consistently upholds a neat, clean and organized store and stockroom
* Assist in visual presentation standards and ensure the store is replenished at all times
* Maintain compliance with Retail Operations Policy and Procedures
* Participate in and lead open and close procedures
* Manage merchandise processing, including tracking of company assets through inventory control
* Assist with staff scheduling and training development
* Assist with the protection of all company assets, controlling internal and external loss


* This position requires limited travel (0-25%)

Qualifications and Requirements

* Minimum of three years of Retail Sales experience
* Two years of management experience
* Excellent communication, delegation, follow-up, and time-management skills
* Proven ability to multi-task and direct activities at all levels
* Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business
* Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
* Ability to motivate sales teams
* Exceptional organizational skills
* The ability to read, write, and perform basic math
* The ability to stand and walk for extended periods of time
* Capable of lifting up to 40 pounds
* Proficient knowledge of Microsoft Word, Excel, PowerPoint and Outlook

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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