Experience:
No experience
Employment Type:
Full time
Posted:
8/25/2017
Job Category:
Sales
See more jobs for students and recent grads who studied:
Seasonal Sales Professional - Originals, 5th Avenue Global Flagship
Adidas | New City, New York
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us.

Purpose:

As a Seasonal employee you will support the achievement of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.

Key Accountabilities:

  • Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
  • Complies with store policies and procedures to maintain a safe shopping and working environment.
  • Collaborates productively and respectfully with team members to meet or exceed store goals.
  • Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
  • Makes themselves available to support other team members when needed

Consumer Experience Specialist

  • Provide up to date and relevant information to the customer regarding:
    • The facilities and customer experience elements of the store
    • Sports and other relevant activities in the city
    • Current and upcoming events and activations both in store and in the city
  • Execute day-to-day operations of Consumer Experience Services (as applicable and assigned per store) including but not limited to:
    • 3rd Party Paper Goods (books and other literature)
    • Home Kiosk
    •  miadidas
    • Test & Create Areas
    • Lounge Areas
    • Visitor Kiosk
  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
  • Execute the adidas customer service model: Connect, Engage, Inspire, to meet or exceed customers’ expectations
  • Be a Brand Ambassador, consistently exhibiting the Brand attitude and values
  • Use seasonal Brand and product knowledge effectively during sales interactions

Sales Associate

  • Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
  • Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
  • Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
  • Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
  • Minimize loss by actively maintaining sales floor awareness while serving customers.

Cashier

  • Completes sales transactions quickly and accurately while adhering to cash protection procedures
  • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
  • Handles returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.

Stockroom

  • Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
  • Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
  • Ensures adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.

Knowledge, Capabilities and Experience:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Knowledge of customer service principles and processes.
  • Ability to learn and adapt quickly in a fast paced environment.
  • Ability to understand and carry out oral and/or written instructions and request clarification if needed.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships team members.
  •  Well developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Qualifications:

  • Must have or be pursuing a high school diploma or general education degree (GED)
  • Three to six month’s experience working in a sports/fashion customer & commercial focused retail environment.
  • Basic numeracy, literacy, and verbal communication skills.
  • Must be 16 years of age or older.

adidas participates in E-Verify. For more information, click here.  

About Adidas

Adidas is a global designer, developer and marketer of athleticfootwear, apparel and accessories with the mission to be the leading sports brand in the world.

This company profile was created by AfterCollege and is about Adidas. This page is not endorsed by or affiliated with Adidas. For questions regarding company profiles, please email: care@aftercollege.com.