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Organizational Development Intern
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ACCION | Cambridge, MA
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Job Description


About Accion:

Accion is a global nonprofit committed to creating a financially inclusive world, with a pioneering legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the three billion people who are left out of - or poorly served by - the financial sector. For more than 50 years, Accion has helped tens of millions of people through its work with more than 110 partners in 50 countries. More at http://www.accion.org.

Position Summary:

The Organizational Development Intern will add value to Accion through support of the organization's performance and talent management processes and implementation of high-quality organizational development initiatives and programs designed to ensure excellence in attaining Accion's mission and objectives. He/ She will strategize, develop and support key organizational activities during the duration of the internship, including the annual employee engagement survey, the annual talent review process, and Accion's internal coaching program.

The intern will also look closely at Accion's performance management process and assist in improvements to the process.

The intern will gain exposure to organization and employee development in a global non-profit organization. This is an excellent opportunity for a graduate student to apply and expand their skills in data input and analysis, communications, and training and development in a non-profit Human Resources setting.


Performance Feedback

* Support the redesign and improvement of Accion's performance management processes.
* Analyze key data to determine and better understand employee usage trends.
* Research industry trends and propose best practices relevant to Accion's structure and work.
* Support the rollout of new performance processes including development of core communication and staff training.

Employee Engagement

* Analyze employee response trends and provide recommendations around key areas to address; support the launch and marketing of this year's employee engagement survey

Accion Mentor Program

* Support the HR Specialist in the execution of Accion's Mentor Program, including coordinating mentoring activities and developing program resources and materials.


* Support development of organizational communications, training materials, and other resources.
* Source and market professional development opportunities.
* Provide general administrative support to the Learning and Organizational Development unit and the Human Resource team as required.


* Graduate student studying Human Resources, Organizational Development, Industrial-Organizational Psychology or related field preferred;
* Excellent organizational and administrative skills, strong attention to detail;
* Strong oral and written skills
* Fluency in English required, proficiency in Spanish (oral and written) highly desired
* Ability to think strategically
* Knowledgeable with Microsoft Office; strong Excel skills required
* Ability to work independently and with minimal supervision
* Commitment to / interest in Accion's mission and values
* Excellent at multi-tasking with a positive, can-do attitude.
* Willingness to embody our values of excellence, respect and passion for social change.
* Excellence: Accion staff should always put forth their best effort in all activities, strive for high quality of collective and individual performance; and demonstrate honesty and integrity at all times while in the workplace and while working on behalf of the organization.
* Respect: Accion staff should value one another's roles and responsibilities as much as their own, be encouraging, and value the diverse and unique perspectives of colleagues. They should honor obligations and commitments to each other and to external partners.
* Passion for Social Change: Accion staff should be committed to making a difference in the lives of those less fortunate, value the greater good of the organization over personal gain, and promote a productive workplace by acknowledging the accomplishments of others.


ACCION International is a private, nonprofit organization with the mission of giving people the financial tools they need -- microenterprise loans, business training and other financial services -- to work their way out of poverty. A world pioneer in microfinance, ACCION was founded in 1961 and issued its first microloan in 1973 in Brazil. ACCION International's partner microfinance institutions today are providing loans as low as $100 to poor men and women entrepreneurs in 25 countries in Latin America, Asia, Africa and the United States. In the last decade alone, ACCION partners have disbursed more than 17.9 million loans totaling more than $12.3 billion; 97 percent of the loans have been repaid. Selected for the fifth consecutive year for its pioneering approaches to poverty alleviation, ACCION was among 45 organizations awarded the 2008 Social Capitalist Award by Fast Company Magazine/Monitor Group. ACCION has also been awarded Charity Navigator's highest rating -- four stars -- for efficiency and sound fiscal management.