No experience
Employment Type:
Part time
Job Category:
Customer Service
Part-Time Customer Service Representative
(This job is no longer available)
Aaron's, Inc | Bessemer, AL
Grad Date

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Job Description

Part-Time Customer Service RepresentativeJob ID C0003NF Date posted 03/13/2019








We are Aaron's - an industryleader in the sales and lease-to-own retailer known for quality brand names andsuperior customer service. We provide our team members the opportunity to reachtheir full potential in a team-oriented, high-energy, recognition-basedenvironment with competitive pay and benefits. This is much more than a job -It is a career with purpose.

Aaron's Part-Time Customer Service Representatives drive sales byproviding a welcoming, supportive customer experience unmatched in ourindustry. They help bring our customers one-step closer to their goals ofownership and are critical to the success of our stores. As a Part-TimeCustomer Service Representative, you will support in-store, telephone, anddirect marketing sales, assist with merchandising, and process renewalpayments.

Skills for Success

Part-Time Customer Service Representatives thrive in a fast-pacedenvironment and are positive and professional problem-solvers motivated to dowhatever it takes to help our customers achieve their goals. Part-time CustomerService Representatives can connect and relate well to people, listen attentively,explain things simply and easily. Like all Aaron's team members, they share ourpurpose and passion for making a real difference in the lives of others and therewards that come from creating strong personal connections for life.

The Work

* Assist customers on the showroom floor
* Accept and process customer payments
* Direct customer opportunities to the Sales Manager as it relates to service and sales
* Maintain the appearance and organization of the customer transaction counter
* Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise
* Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns
* Input customer information for new lease agreements purposes
* Update customer information and account statuses
* Answer incoming phone calls and route to the appropriate team member
* Meet and exceed daily, weekly and monthly sales goals
* Process order forms and references
* File and maintain customer folders and customer files
* Any other reasonable duties requested by management


* At least 18 years old
* Ability to work schedule of hours varying from 8 am to 9 pm
* High School diploma or equivalent preferred
* Strong organizational and communication, both verbal andinterpersonal skills
* High energy with the ability to effectively perform allfunctions of the store and multitasking effectively
* Ability to assist with lifting up to 50 lbs. without help andup to 300 lbs. with the assistance of a dolly
* General product knowledge preferred
* Maintain a professional appearance
* Proficient computer skills and telephone etiquette
* Strong sales skills in person and via telephone
* Uphold the Aaron's Brand and protect company assets
* High level of energy in the workplace


Team members enjoy access to career training and advancementopportunities, and rewarded with competitive compensation, which includes:

* 401(k) plan

About Aaron's

At Aaron's we provide sales and lease-to-ownership specialty itemsrelating to furniture, consumer electronics, home appliances, and accessoriesthrough its more than 1,800 Company-operated and franchised stores. Ourcustomers shop at Aaron's for the same reason you should choose us for the nextstep in your career - our ability to influence people's lives. We help people"OWN IT", and if you are looking for a company with the passion and dedicationto make a difference in the lives of customers and team members alike, join ustoday.

Aaron's is committed to creating a diverse work environment,celebrates our team members' differences, and is proud to be an equalopportunity employer. All qualified applicants will receive consideration foremployment without regard to race, color, pregnancy, religion, sex, sexualorientation, gender identity, national origin, age, disability, Veteran status,military duty, gender expression, genetic information, or any other protectedclass.

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Aaron's is an Equal Opportunity Employer.

About Aaron's, Inc

Aaron Rents, Inc. is a specialty retailer of consumer electronics, computers, residential and office furniture, household appliances and accessories. The Company engages in the lease ownership, rental and retail sale of a variety of products, such as widescreen, liquid crystal display (LCD) and plasma televisions; computers; living room, dining room and bedroom furniture, and washers, dryers and refrigerators. Aaron Rents carries brands, such as JVC, Mitsubishi, Philips, RCA, Sony, Dell, Hewlett-Packard, Simmons, Frigidaire, General Electric and Maytag. The Company's major operating divisions are the Aaron's Sales & Lease Ownership division, the Aaron's Corporate Furnishings division and the MacTavish Furniture Industries division. As of December 31, 2007, the Company had 1,486 sales and lease ownership stores, which comprised 1,014 Company-operated stores in 33 states and Canada, and 484 independently owned franchised stores in 45 states and Canada. (Source: 10-K)